Shilong Ting

University of Auckland Bachelor of Arts graduate in Sociology and Gender Studies with hands-on volunteer experience in online community operations, incident response and event coordination. Fluent in English and Chinese, confident with Microsoft Office and Google Workspace, and experienced in supporting community activities across online forums and in-person events. Reliable, organised and adaptable, with full New Zealand work rights and full car and motorcycle licences.

Community Operations & Incident Response Volunteer at Fan-run tabletop gaming community & platform (2023-01 – Present)

• Support day-to-day operations for a fan-run tabletop gaming community spanning an online forum and offline administrative activities.
• Respond to unexpected incidents and community issues, helping coordinate practical solutions and maintain orderly platform operations.
• Prepare and manage routine documentation, communications and organisational records for community activities.
• Assist with planning and coordination for anime convention activities and fan-creator community events.
• Work with organisers, participants and creators from different backgrounds, using clear communication and collaborative problem solving.

Bachelor of Arts in Sociology & Gender Studies – University of Auckland (2026-05)