Thirisika Thuvakaran

Friendly, warm, and professional Medical Receptionist with experience in medical reception, administration, and customer-facing roles. Experienced in welcoming patients and visitors, managing appointments and enquiries, answering telephone calls, maintaining accurate information, processing payments, completing administrative tasks, and supporting busy teams.

Receptionist - Metal Mart Limited - New Zealand

(2025-04)

• Provided professional and welcoming front-of-house service to customers and visitors.
• Answered telephone calls and responded to enquiries in a friendly and timely manner.
• Managed appointments, bookings, emails, and general correspondence.
• Entered and updated customer information accurately using computer systems.

Medical Receptionist - Northern Health Care

(2023-08 - 2024-07)

• Welcomed patients and visitors in a warm, friendly, and professional manner.
• Created a positive first impression by providing excellent front-desk customer service.
• Managed appointments, bookings, cancellations, and patient enquiries.
• Answered incoming telephone calls and communicated clearly and professionally with patients.

Checkout Operator - Gargills

(2022-02 - 2023-07)

• Provided friendly, engaging, and professional customer service in a busy environment.
• Assisted customers with enquiries and requests.
• Processed cash, EFTPOS, and other transactions accurately.
• Communicated confidently and positively with customers from different backgrounds.

Methodist Girls' High School (2010 - 2015)