Vikrant Kumar

Highly skilled Electronics Repair Specialist with 15+ years of dedicated, hands-on experience performing L3/L4 component-level diagnostics and repair. Expert in troubleshooting complex PCB circuits, micro-soldering, and fault-finding for high-volume consumer electronics, including Samsung and Apple devices. Proven track record of reducing Turnaround Time (TAT) and maintaining strict adherence to global quality standards (TL 9000/ISO).

Holds a positive independent international skills assessment that fully validates technical expertise against joint ANZSCO standards. Highly committed to relocating to New Zealand under the Accredited Employer Work Visa (AEWV) pathway to provide long-term technical value to a local workshop.

Senior Electronics Repair Specialist at Samsung India Electronics Pvt. Ltd. (2019-04 – Present)

• Perform 100% hands-on L3/L4 component-level repair and troubleshooting protocols for high-end electronic mobile devices.
• Utilize advanced diagnostic equipment, including Thermal Cameras and Oscilloscopes, to perform root-cause analysis on critical circuit defects.
• Implement technical process optimization strategies on the bench that significantly reduce device Turnaround Time (TAT).
• Maintain 100% compliance with global quality standards and safety protocols for precision soldering and chemical usage.
• Awarded "God of Repair" (2024, 2025) and "Maestro of Repair" (2023) for outstanding technical execution and fault-resolution rates.

Electronics Repair Technician at iQor Global Services India Pvt. Ltd. (2015-11 – 2019-03)

• Diagnosed and repaired consumer devices including laptops, mobile phones, and set-top boxes strictly at the component level.
• Interpreted technical schematics and circuit diagrams to accurately identify and replace defective semiconductor components.
• Maintained bench-level component inventory and procured technical spare parts to ensure uninterrupted daily repair flow.

Electronics Repair Engineer at Mariam Electronics Pvt. Ltd. (Talentpro) (2011-05 – 2015-07)

• Performed advanced L3/L4 repairs on mobile phones and tablets, focusing exclusively on complex PCB-level troubleshooting.
• Conducted hardware data analysis to reduce scrap rates and identify recurring manufacturing hardware defects.

Associate Customer Engineer at HCL Infosystems Ltd. (2008-09 – 2010-09)

• Executed L2/L3 fault analysis and hardware repairs for Nokia mobile devices using RF signal generators and spectrum analyzers.

Bachelor of Engineering in Electronics & Communication – AMIE, Kolkata

3-Year Diploma in Electronics & Communication – SBTE Chandigarh