Marwa Elewa

Results-driven Senior Agile Project Manager and Certified Scrum Master with 8+ years of experience managing complex software and hardware projects across the full Software Development Lifecycle (SDLC), spanning telecom, IoT, and financial sectors. Proven expertise in Agile Project Management, Scrum facilitation, SAFe Agile 6 Framework, and end-to-end delivery of high-scale international projects — including a 5+ year engagement driving Agile delivery for Vodafone Spain serving 1M+ active users.

Harvard

University-certified Scrum Master and PMP-certified professional with a demonstrated record of accelerating sprint velocity by 25%+, achieving 95%+ on-time delivery rates, and leading cross-functional teams in both offshore and hybrid delivery models. Deep technical breadth spanning Jira, Azure DevOps, Confluence, IoT hardware systems, CRM platforms, and Ecommerce transformation — complemented by a strong quality assurance background (ISTQB) and DevOps fundamentals. Trilingual communicator (English C1, Spanish B2, Arabic Native) with a unique ability to bridge diverse stakeholder groups, align business goals with technical execution, and drive continuous improvement across all levels of delivery.

Senior Project Manager & Systems Quality Lead at E-Vision (2024-10 – Present)

Leading end-to-end delivery of integrated software and hardware solutions for Smart City initiatives, overseeing Agile Project Management, quality assurance, and cross-functional team coordination across Waste Collection Management and Fleet Management Systems.

• Spearheaded end-to-end Agile delivery of an integrated software/hardware Fleet Management System and Waste Collection Management System, managing a €1.5M+ project budget and coordinating 5+ cross-functional teams.
• Directed the full IoT hardware product lifecycle — from prototype design and embedded software development to mass production and field rollout — deploying 5,000+ Vehicle Tracking Units (VTUs) across Alriyadh and Makkah.
• Orchestrated full Quality Assurance (QA) lifecycle for Web, Mobile (iOS/Android), and Desktop applications using XRAY and ALM test management tools, reducing critical defect rates by 35%.
• Implemented Agile delivery framework including Sprint Planning, Backlog Refinement, Daily Standups, Sprint Reviews, and Sprint Retrospectives — improving team velocity and delivery predictability by 30%.
• Managed project scope, risk register, budget tracking, and stakeholder communications across hardware engineering, software development, and manufacturing departments, maintaining 100% milestone adherence.
• Established Definition of Done (DoD) and Definition of Ready (DoR) standards, ensuring consistent quality gates and reducing rework cycles by 20% across all product streams.
• Served as primary liaison between hardware engineering, embedded software teams, and manufacturing units, resolving cross-functional blockers and accelerating time-to-market by 15%.
• Oversaw Embedded Software development and testing for Vehicle Tracking Units (VTUs), ensuring zero critical compatibility issues across hardware-software integration phases.
• Coached and mentored cross-functional team members on Agile best practices, SDLC standards, and continuous improvement methodologies, elevating team performance and engagement.
• Delivered comprehensive sprint velocity reports, KPI dashboards, and risk status updates to C-level stakeholders, enabling data-driven decision-making and proactive issue resolution.

Agile Delivery Lead / Senior Consultant at Vodafone Spain Account (2018-11 – 2024-07)

Managed Agile delivery of high-scale consumer-facing digital products for Vodafone Spain, leading Squad Ollivanders across CRM integration, E-commerce transformation, and iOS/Android mobile application development — serving a customer base of 1M+ active users.

• Facilitated all Scrum ceremonies — Sprint Planning, Daily Standups, Sprint Reviews, and Sprint Retrospectives — for Squad Ollivanders (10-member cross-functional team), improving sprint completion rate from 70% to 95% within 12 months.
• Orchestrated end-to-end Agile delivery of Android and iOS mobile applications for Vodafone Spain, maintaining 99.9% uptime and delivering 100% of planned features on schedule across 5+ years.
• Drove Backlog Management and Backlog Refinement sessions with the Product Owner, translating complex business requirements into well-defined Epics, User Stories, and Acceptance Criteria for 50+ sprint cycles.
• Defined and enforced Definition of Done (DoD) and Definition of Ready (DoR) standards for CRM System Integration and E-commerce platform, reducing defect leakage by 20% and improving release confidence.
• Championed the E-commerce Digital Transformation initiative, leading platform migration and replatforming that delivered a 40% improvement in page load speed and a measurable uplift in digital conversion rates.
• Managed CRM System Integration project end-to-end, coordinating requirements gathering, stakeholder management, and UAT phases — delivering on schedule for a 1M+ user base with zero critical production issues.
• Provided weekly sprint velocity reports, burndown charts, and performance metrics to senior management and Vodafone Spain stakeholders, improving delivery visibility by 40%.
• Coordinated offshore and onshore cross-functional teams across multiple time zones, implementing Agile best practices that increased overall team throughput by 25% year-over-year.
• Led Offshore Delivery Optimization initiative, restructuring team workflows and communication protocols using Jira, Confluence, and Slack — reducing sprint planning overhead by 25%.
• Applied Continuous Improvement methodologies through structured retrospective action tracking, achieving sustained sprint velocity growth of 25% and a 15% reduction in operational costs over 3 years.

Payroll & Operations Officer at CIB (Commercial International Bank) (2012 – 2015)

Managed end-to-end payroll operations and HR administrative functions for a leading Egyptian bank, ensuring full regulatory compliance and operational accuracy.

• Managed end-to-end payroll operations for 200+ employees, achieving 100% payroll accuracy and zero compliance violations across all reporting cycles.
• Ensured full tax compliance and statutory regulatory reporting in alignment with Egyptian labor law and banking sector requirements.
• Streamlined payroll processing workflows, reducing monthly processing time by 20% through systematic process optimization and automation of manual tasks.
• Led resource scheduling and HR budget calculations, supporting senior management with accurate workforce cost forecasting and financial reporting.
• Managed stakeholder relationships with department heads and finance teams, ensuring timely resolution of payroll queries and maintaining a 98% employee satisfaction rate.

Bachelor's Degree – Ain Shams University (2012)

Technical Diploma in Information Technology – Information Technology Institute (ITI)