Highly skilled and results-driven IT administrator with 12 years of experience managing and maintaining IT infrastructure.
الخبرة
Managed and maintained the organization's IT infrastructure, including servers, network devices, and software systems.
Monitored and ensured the availability and performance of servers, network connections, and related systems
Implemented and maintained network security measures, including firewalls, antivirus software, and intrusion detection systems.
Assisted in the transition from paper-based to digital processes, contributing to a 40% reduction in document-related errors and improved data accessibility.
Conducted regular backups of critical data and implemented disaster recovery procedures.
Assisted users with technical issues, provided troubleshooting support, and resolved hardware and software problems.
Managed user accounts and permissions, ensuring appropriate access and security levels.
