Tomas Chung

Proactive and professional in the shipping agency industry and logistics activities, calculating and preparing quotations for vessels to transit the Panama Canal or to perform cargo operations activities in the country's terminals and reviewing and approving the final settlements of each operation/ship, with more than 30 years of experience and dedication in the field. Self-motivated, team player with strong organizational and interpersonal skills. Experienced specialist with a passion for delivering outstanding service.

With the knowledge acquired during my years of practice in this industry, I feel confident that I can adapt these skills and abilities to other related activities.

Ship agent - Enterprise Shipping - Colon, Panama

(2023-02)

• Consistently met my short and long-term targets.
• Handled customer complaints with empathy and composure.
• Answering phone calls, responded to emails, and spoke with clients.
• Organize meetings and lunches with clients to strengthen business relationships.
• Arrange visits to the cargo terminals or Panama Canal authorities at the request of the customers.
• Calculate, prepare proformas with estimated costs for vessels calling Panama Canal for transit.
• Organize and coordinate vessels Panama Canal transits.
• Calculate and prepare profornas with estimated costs for vessels calling Panamanian ports for cargo operations ie tankers, LNG tankers, general cargo vessels, dry bulk vessel for discharging agricultural products.
• Organize, coordinate and supervise the berthing and discharge operations of general cargo vessels, tankers, drybulk vessels.
• Control of the vessels' port expenses.
• Review and approval of the final disbursements accounts prior to be rendered to the ship's operator/charterer/owner.
• Provide guidance to the boarding agents in their daily functions.
• To ensure the expeditious transit of vessels through the Panama Canal by means of the Transit Reservation System (Booking).
• Involved in all activities (ie repairs) and operations inherent and related to the care of vessels in Panama.

Ship agent - Norton Lilly Int'l (Panama), S.A - Colon, Panama

(2004-04 - 2023-01)

• Consistently met my short and long-term targets.
• Handled customer complaints with empathy and composure.
• Answering phone calls, responded to emails, and spoke with clients.
• Organize meetings and lunches with clients to strengthen business relationships.
• Arrange visits to the cargo terminals or Panama Canal authorities at the request of the customers.
• Calculate, prepare proformas with estimated costs for vessels calling Panama Canal for transit.
• Organize and coordinate vessels Panama Canal transits.
• Calculate and prepare profornas with estimated costs for vessels calling Panamanian ports for cargo operations ie tankers, LNG tankers, general cargo vessels, dry bulk vessel for discharging agricultural products.
• Organize, coordinate and supervise the berthing and discharge operations of general cargo vessels, tankers, drybulk vessels.
• Control of the vessels' port expenses.
• Review and approval of the final disbursements accounts prior to be rendered to the ship's operator/charterer/owner.

Ship agent - Servicios Transcanaleros - Colon, Panama

(1992-09 - 2003-10)

• Answering phone calls, responded to emails, and spoke with clients.
• Prepare proformas for transiting ships through the Panama Canal.
• Prepare proformas for tanker vessels berthing and discharging at Cristobal and Bahia Las Minas, Panama.
• Supervise the daily functions of the boarding agents.
• Participate in the day to day activities of the operations department.

Retail Sales Associate - United States Army & Air Forces Exchange Services, Fort Davis, Colon - Colon

(1989-08 - 1990-09)

• Contributed to the increase of sales in the rental of audiovisual equipment and VHS movies.

Bachelor's Degree - Accounting - Universidad Santa María La Antigua (1986 - 1992-02)

High school diploma - Commerce with emphasis in Accounting - Jose Guardia Vega (1983 - 1985)

Diploma - Junior high school - Colegio San Jose La Salle (1980 - 1982)

Elementary school - Colegio San Jose La Salle (1973 - 1979)