Escalation jobs in Makati

To lead and monitor teams of staff that support on entire Fault Management, Event Management, Change Management, and also General Inquiry process for IPVPN, Global Internet, and Managed & Customized Services. Drive for service restoration to meet company defined Service Level through reinforce incid

Job description: Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and custome

Role Overview The Technical Support Engineer Level 1 is the role within SoftwareOne's MSP Technical Support team, but this is not a traditional help desk position. Our Tier 1 engineers are the first point of escalation for enterprise and mid-market customers - organizations that typically have inter

Competitive base + benefits + hybrid "Five days onsite wearing you down? Long commutes catching up with you? If you have a year of network support experience and want greater flexibility, structured progression, and broader technical exposure than a traditional onsite environment offers, this role i

Gavin Ventures, Inc.

Ensuring the platform's stability and user satisfaction by identifying, reporting, and escalating bugs and technical issues. Responsible for conducting thorough tests, tracking system errors, and managing escalated customer concerns efficiently. By collaborating with the development teams and other

Ensuring the platform's stability and user satisfaction by identifying, reporting, and escalating bugs and technical issues. Responsible for conducting thorough tests, tracking system errors, and managing escalated customer concerns efficiently. By collaborating with the development teams and other

Role Overview: We are seeking a Senior Systems Engineer with deep expertise in Microsoft technologies, Azure cloud services, and enterprise migrations. This role involves designing, implementing, and managing complex infrastructure environments across Azure, Microsoft 365, Exchange, Intune, SharePoi

Escalation Manager — Job Summary We are seeking an experienced Escalation Manager with a strong background in dispute and fraud resolution within the financial services or credit card industry. The ideal candidate will lead teams, manage complex case escalations, and ensure compliance with regulator

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technolo

Job description: Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and custome

Role Overview: We are seeking a Senior Systems Engineer with deep expertise in Microsoft technologies, Azure cloud services, and enterprise migrations. This role involves designing, implementing, and managing complex infrastructure environments across Azure, Microsoft 365, Exchange, Intune, SharePoi

Job Description About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a divers

Job Summary Attends to calls, emails, and tickets pertaining to the clients' concerns under 24/7 operations, with shifting schedule How will you contribute? Support in the planning and implementation of the unit's goals and objectives within the context of the overall corporate goals and vision with

Job Summary Responsible for the monitoring, review of reconciled GL accounts and to ensure accuracy and reliability of reports to concerned Head Office units. How will you contribute? Checking of daily monitoring and review of GL accounts for any abnormal balance, float items, and discrepancy betwee

Gxait

A managed services provider is seeking a Senior Systems Engineer in the Philippines, responsible for resolving complex technical issues in a broad MSP environment. This role involves deep networking expertise as well as troubleshooting across various platforms. The ideal candidate will have substant

Discover your 100% YOU with MicroSourcing! Position: Level II Client Care Specialist Location: Eastwood, Libis, Quezon City Work setup & shift: Hybrid | Night shift Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or m

STAFFVIRTUAL

A managed IT services company in the Philippines is looking for an L2 Escalation Engineer. This remote role requires solid experience with Microsoft 365, network troubleshooting, and client support. You will be responsible for managing Service Desk calls and resolving technical issues across various

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technolo

Gxait

A managed services provider is seeking a Senior Systems Engineer in the Philippines, responsible for resolving complex technical issues in a broad MSP environment. This role involves deep networking expertise as well as troubleshooting across various platforms. The ideal candidate will have substant