Escalations jobs in Taguig

About This Role Wells Fargo is seeking an Escalations Representative. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career

Atome

Key Responsibilities: Receive and manage customer complaints, ensuring prompt and effective resolution in accordance with company standards. Engage directly with customers to gain a clear understanding of their concerns and provide professional, customer-centric solutions. Handle escalated and high-

Job Description Monitor and prioritize escalated customer complaints, product defects, or service issues. Analyze patterns in escalated issues to detect recurring problems or areas for improvement. Provide feedback to development or product teams regarding quality issues or improvements needed based

Minimum Qualifications / Required Experience 6+ months of customer contact in one of the following environments (or equivalent experience through work, training, military, or education): Financial Services Financial Services Operations Underwriting Quality Assurance FINRA Series 7 : Successfully com

About This Role Wells Fargo is seeking an Escalations Manager with FINRA Series 7 and 9 and 10 or 24. The role covers jobs responsible for managing escalated customer complaints companywide, which in some cases may require special handling. Jobs research and review escalated complaints, often in par

About this role: Wells Fargo is seeking a Senior Escalations Representative and be part of Global Payments & Liquidity (GPL). The role is responsible for managing escalated customer complaints companywide, which in some cases may require special handling. Jobs research and review escalated compl

About This Role Wells Fargo is seeking a Senior Escalations Representative and be part of Global Payments & Liquidity (GPL). The role is responsible for managing escalated customer complaints companywide, which in some cases may require special handling. Jobs research and review escalated compla

JOB DESCRIPTION: Supervise, guide, and monitor Online Engagement Agents to ensure daily targets, service levels, and quality standards are met. Ensure all social media leads are properly captured, documented, qualified, and endorsed to the appropriate Sales Teams (OR/CR Sangla, Corporate Sales, Pre

Probe CX

Job Overview: The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members. Duties and responsibilities ●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with t

Oversees overall IT Asset Management service delivery under DFS, ensuring governance, SLA compliance, and operational excellence across all workstreams (SAM, FSO, Licensing, Platform, and Command Center). Key Responsibilities: - Manage ITAM delivery, SLA adherence, and performance governance. - Cond

About This Role Wells Fargo is seeking an Escalations Associate. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a

A healthcare technology firm in the Philippines is seeking a Level 3 Billing Support / Billing Review Subject Matter Expert to lead complex billing concerns. This role demands strong experience with ClinicMind software, effective communication with billing teams, and analytical problem-solving skill

About this role: Wells Fargo is seeking a Senior Escalations Specialist with FINRA Series 7. The role covers jobs responsible for managing escalated customer complaints companywide, which in some cases may require special handling. Jobs research and review escalated complaints, often in partnership

A healthcare technology firm in the Philippines is seeking a Level 3 Billing Support / Billing Review Subject Matter Expert to lead complex billing concerns. This role demands strong experience with ClinicMind software, effective communication with billing teams, and analytical problem-solving skill

A healthcare technology firm in the Philippines is seeking a Level 3 Billing Support / Billing Review Subject Matter Expert to lead complex billing concerns. This role demands strong experience with ClinicMind software, effective communication with billing teams, and analytical problem-solving skill

8+ years of Customer or Investor-facing, Disputes, Claims, or Fraud Resolution experience in the Financial Services or Credit Card industry 5+ years of leadership experience Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 examinations (or FINRA recognized equivalents)

Ingram Micro

Senior Escalations Specialist (Manila) — Global Technical & Business Escalations page is loaded## Senior Escalations Specialist (Manila) — Global Technical & Business Escalationsremote type: Hybridlocations: Taguig City, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R-114

A telecommunications provider is seeking a Support Engineer to provide second-level technical support from the comforts of your home. The role involves troubleshooting, system configuration, and managing support tickets. Ideal candidates should possess excellent communication skills, a degree in a r

A telecommunications provider is seeking a Support Engineer to provide second-level technical support from the comforts of your home. The role involves troubleshooting, system configuration, and managing support tickets. Ideal candidates should possess excellent communication skills, a degree in a r

Cepat Kredit Financing Inc

A financial solutions company in Metro Manila seeks a customer service team leader to mentor staff, manage escalations, and enhance service quality. The ideal candidate should have experience in customer service leadership, understand the Financial Consumer Protection Act, and maintain high customer