Knowledge Base - 64+ job offers

Job Description Provide basic user support to improve experience of customers and/or end-users of their assigned product. DUTIES & RESPONSIBILITIES: Provide timely responses to customer service inquiries via product ticket system Work with customers to identify and replicate errors and defects throu

LevelBlue LLC

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster resp

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*Role Summary** The **Knowledge Base Manager** leads the strategy, systems, and people that power product‑related knowledge for Customer Support agents, customers, and AI agents. Combining business acumen, coaching, and tooling expertise, this role builds a high‑quality knowledge ecosystem that impr

About The Job Responsible for developing and maintaining the organization’s knowledge management strategy to ensure that critical information, best practices, and learnings are effectively captured, organized, and shared across teams in the organization such as (but not limited to) IT, Operations, C