About Brainbox Brainbox is different to every other BPO. It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day. We develop our people, and the Phil
100% Work From Home | Available for FULL TIME | PART TIME Responsibilities Transcription Preparing paperwork Scheduling of consultation with clients Preparing and emailing weekly reports Updating virtual files Build ongoing task list Oversee administrative tasks Admin tasks Technical Requirements Co
A staffing solutions company is seeking a WFM Planning Analyst in Clark, Pampanga. The role involves analyzing workforce performance, creating work schedules, and improving customer satisfaction through effective staffing decisions. The ideal candidate has experience with WFM tools and is available
A leading outsourcing firm in Pampanga seeks a Workforce Supervisor to lead a team of planners. The role involves forecasting volumes, scheduling staff, and managing performance to enhance productivity. Candidates should possess strong analytical and communication skills, alongside a background in w
A remote work provider is looking for individuals to join their team on a 100% work from home basis. The role includes responsibilities such as transcription, preparing paperwork, scheduling consultations, and overseeing various administrative tasks. Applicants should have a computer with a processo
A recruitment agency in the Philippines seeks a qualified candidate for a role involving production coordination and supplier communication. Responsibilities include managing stock replenishment, ensuring quality before shipment, and analyzing sales data to forecast production needs. Ideal candidate
A resource management firm in Batangas is seeking a candidate to coordinate production schedules and communicate with suppliers. The role requires a graduate in garment technology or a related field, with at least 2 years of experience and strong communication skills. The ideal candidate will be org
A healthcare staffing company in Davao Region seeks an Intake Coordinator for its Patient Care Team. The role involves being the first point of contact for new patients, coordinating consultations, and liaising with insurers. Ideal candidates possess excellent communication skills and a background i
A fast-paced analytics firm is seeking a Real-Time Analyst to ensure service level targets are met through monitoring, analyzing, and reporting workforce performance. Responsibilities include tracking agent performance, implementing operational adjustments, and collaborating with teams to address pe
We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harne
Job Description Posted Monday, February 5, 2024 at 5:00 a.m. We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60
A leading global CX provider is seeking a Workforce Scheduling and Forecasting Specialist in Angeles, Pampanga. This role is vital in optimizing workforce management to align staffing with forecasted business needs. The ideal candidate will have experience in a call center environment and a strong b
A leading BPO company in the Philippines is seeking a dedicated Client Care Representative to manage client care coordination and scheduling. Responsibilities include matching caregivers or nurses with clients, ensuring caregiver replacements, and maintaining records. The ideal candidate will have e
A global leader in customer experience is seeking a Workforce Scheduling and Forecasting Specialist in Pampanga, Philippines. This role requires 3-5 years of experience in call center environments and a diverse skill set in workforce management, scheduling practices, and excellent communication. The
A leading remote work company is looking for individuals to work from home in various roles. Responsibilities include transcription, scheduling consultations, and managing administrative tasks. The position offers competitive benefits, such as the opportunity to earn in dollars, medical assistance,
A local recruitment agency is seeking a candidate in Batangas, Rosario, for a role that involves coordinating production schedules and managing inventory in the garment sector. The ideal applicant should be a graduate of a related four-year course with at least two years of experience. Responsibilit
A leading global service provider is looking for a Workforce Supervisor to manage a team responsible for workforce operations in the call center environment. Your role involves ensuring client goals are met, analyzing work volume, and developing innovative solutions for the workforce management team
A global leading company located in Pampanga, Philippines, is looking for a Workforce Supervisor to manage a team of professionals across multiple sites. This role demands at least 7 years of call center experience and a minimum of 2 years in Workforce Operations management. The successful candidate
A leading food service company in Pampanga seeks a Workforce Supervisor responsible for managing a team of analysts to meet client goals. The role involves monitoring productivity, managing schedules, and ensuring the team adheres to high standards. Candidates should have at least 7 years of call ce
We are seeking a detail-oriented and proactive Operations & Scheduling Coordinator to support our Field Services team. This role ensures inspections are executed efficiently, on time, and aligned with service standards. You will work closely with Operations Managers, field inspectors, insured cl
A recruitment resource management firm in the Philippines is seeking candidates for a production coordination role. The position requires a graduate in garment technology or a related field with 2 years of experience. Key responsibilities include coordinating production schedules, monitoring invento
Overview ***This position will be physically located in the Philippines in support of LOGCAP*** The Security Supervisor reports to the Site Manager and is responsible for supervision and execution of security services supporting the U.S. Army in Subic Bay, Philippines under the LOGCAP V contract. Co
POSITION SUMMARY Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spre