Aaron Leewis Vargas

Customer service and hospitality professional with experience in front-of-house operations, chat support, and account management. Skilled in delivering excellent customer experiences, resolving inquiries efficiently, and handling multi-channel communication in fast-paced environments. Experienced in using CRM tools, managing customer concerns, and collaborating with teams to maintain service quality and operational efficiency.

Strong interpersonal, multitasking, and problem-solving abilities with a background in hospitality management and a commitment to providing professional and customer-focused service.

Operations Manager - Intellidatausa

(2026-01 - 2026-06)

• Architected and deployed enterprise-grade GoHighLevel (GHL) ecosystems for clients, optimizing complex workflow triggers, lead routing architecture, and multi-channel communication funnels. Pioneered Vibe Coding methodologies utilizing Claude Code and advanced LLM frameworks to rapidly prototype, build, and integrate custom operational scripts and software solutions.
• Engineered and managed automated technical pipelines and API configurations to drastically reduce operational latency and eliminate data discrepancies across multiple client accounts.
• Enabled and supported a diverse network of remote, client-facing Virtual Assistant (VA) teams by establishing technical infrastructure, custom SOPs, and strict CRM data hygiene protocols.
• Optimized system performance and database tracking, monitoring key execution metrics to deliver structured data reporting and proven efficiency gains to business stakeholders.

Sales Development Team Captain - Wing Assistant

(2024-05 - 2025-08)

• Automated and optimized cross-platform CRM pipelines utilizing Monday, Salesflow, and Calendly, reducing technical friction and data latency for executive-level operations.
• Engineered and executed multichannel inbound/outbound technical campaigns, leveraging advanced sequence logic to maximize open and reply engagement metrics.
• Architected data-driven lead qualification frameworks that standardized pipeline management, directly accelerating contract closure timelines for business partners.
• Devised an internal quality checklist and training curriculum focused on CRM data hygiene, boosting overall team technical efficiency and operational execution.

Senior Sales Representative - Tops BPO

(2022-06 - 2022-10)

• Implemented custom database tracking methods that improved account retention by 45% through robust, data-backed client relationship management.
• Deployed conversion-focused workflows and mentored junior technical representatives, resulting in a 100% increase in overall team conversion rates.

Sales Development Representative - TT Active Digital Marketing Solutions

(2021-12 - 2022-06)

• Delivered new opportunities via Cold calling and live transfers
• Increased Transfer to sale rate by a huge margin

Sales Development Representative - Bluelogic Solutions Inc.

(2020-03 - 2021-12)

• Help small businesses win via cold calling, winning long-term contracts
• Help improve CRM accuracy by a big margin, while ensuring cleaner and healthier pipeline
• Strengthen client's relationship to have more repeat businesses and referrals