Operations Data Analyst / Planner - Skinlycious - Remote
(2021-03)
- Oversee inventory levels for 20+ SKUs across USA and China warehouses, ensuring consistent stock availability. Calculate reorder points based on sales velocity and lead times to prevent stockouts and overstocking.
- Coordinate with China-based suppliers and USA 3PL providers to manage inbound/outbound shipments, ensuring timely replenishment and accurate order fulfillment.
- Compile and integrate sales data from Shopify, WooCommerce, and Amazon FBA into a unified reporting system. Develop interactive Power BI dashboards tracking inventory turnover, fulfillment accuracy, and shipping costs.
- Analyze historical sales data and market trends to accurately forecast demand, supporting strategic purchasing decisions and minimizing carrying costs.
- Generate financial reports to support accounting and pricing strategies, ensuring alignment with overall business goals.
Loyalty Perks Administrator - Lexmark Research and Development - Remote
(2019-08 - 2024-12)
- Validated reseller claims by verifying serial and part numbers, resolving disputes, and maintaining accurate data records for key accounts (CDW, DMR, Insight).
- Spearheaded the transition to a new Loyalty Perks platform and created a Power BI dashboard for real-time data visualization and performance tracking.
- Delivered monthly reports to stakeholders, ensuring transparency and data-driven decision-making.
Sales & Marketing Support - Lexmark Research and Development
(2015-12 - 2019-08)
- Supported the North America Enterprise Sales team with Salesforce reporting, deal desk quote management, and Anaplan forecasting.
- Managed inbound calls for warranty renewals and created sales opportunities, building strong relationships with stakeholders.
- Sourced and qualified leads, uploading accurate contact information into Salesforce and Eloqua to support marketing campaigns.
Business Planning & Financial Analyst - Author Solutions Inc.
(2013-07 - 2015-12)
- Generated and distributed daily sales reports across multiple imprints, reconciling monthly sales and calculating commissions.
- Analyzed e-book sales from diverse online sources, identifying key sales contributors and performance trends.
Material Planner - Taiyo Yuden Philippines Inc.
(2012-02 - 2013-07)
- Generated material plans based on production schedules to ensure continuous supply chain operations.
- Monitored material shelf-life and stock levels to prevent expiration and depletion, optimizing inventory by reviewing usage forecasts.
Continuous Improvement / Process Engineer - Metro Wear Inc.
(2011-06 - 2012-02)
- Led Lean Six Sigma projects to enhance manufacturing efficiency, including an embroidery efficiency initiative.
- Conducted root-cause analysis on production issues and balanced production lines to meet output targets.