Aileen Laig

Having worked in the restaurant industry for 30 years now, I've been exposed to all aspects of the business; restaurant operations as my expertise with exposure to finance, budget and audit, commissary operations, bar operations, sales and marketing, training, hiring and recruitment.

Senior Operations Manager - Tarraco Group Inc.

(2018-03)

Operations Manager - Pecolotum Foods Inc/Florabel Group of Restaurants

(2012-05 - 2018-01)

Overall in charge of monitoring food quality, financial stability and service standards. Further, in coordination with our human resource dept, we assure a healthy working environment. Opening new restaurant concepts together with the CEO leading the team, is the utmost goal of our company.

Operations Manager - Curb Sider Grill

(2010-01 - 2012-04)

• Opened a food cart (waffle) in the year 2009. Took over operations of 2 family owned businesses: bar and restaurant located at BF homes, Paranaque and fastfood restaurant located at Pasay City.

Operations Manager - Top Ideas Food Corp.

(2009-01 - 2009-12)

• Overall in charge of opening and running store operations for 2 brands; namely, Holy Cow and Flavours of Ching.

General Manager - Italianni's

(2007-06 - 2008-12)

• Overall supervision of restaurant operations, emphasizing on profit and loss performance, customer service and product quality

Restaurant Manager-Tosca - Dusit Hotel Nikko

(2007-02 - 2007-05)

• Opening team for Italian restaurant of the hotel. Overall monitoring of food and non-food inventory, manage staff efficiency, coordination with different departments eg. F&B, HR, cost control, purchasing. Implementation of Bangkok standards is a must.

Operations Manager - Top Ideas Food Corp.

(2006-08 - 2007-02)

• Monitors dining service and standard product quality/ coordinates with other departments like commissary, IT, marketing, R&D, Training, Accounting, Audit, Payroll, HRD

Food Court Manager - Leisure Center Inc.

(2005-11 - 2006-04)

• Property management.

Operations Manager - Heritage Foods Inc.

(2000-07 - 2005-10)

• Monitors on overall performance of RACKS restaurants, namely; operations, finance, commissary, human resource and recruitment, building and maintenance and bar operations.

General Manager - Formula Sports Bar

(1999-07 - 2000-06)

• Monitors on overall restaurant and bar operations

Area Business Manager - Heritage Foods Inc.

(1997-04 - 1999-06)

• Handled south area RACKS restaurants

MT/Asst/Store Manager - Heritage Foods Inc.

(1994-04 - 1997-03)

Starting off as a management trainee, I had to learn the ins and outs of the business. Working my way up to store manager, I was handling a branch with assistant managers and staff reporting to me. As a team, we aim at achieving the vision and mission of the company

Bachelor of Hospitality/Tourism/Hotel Management (HRA) - Hospitality/Tourism/Hotel Management - University of the Philippines (1989 - 1993)

High school graduate - Assumption College (1988 - 1989)

High school graduate - Colegio San Agustin (1974 - 1988)

Diploma - Computer Information Systems - Assumption College (1988 - 1989)