Jie Ramos

Searching for the right opportunity to enhance my skills & broaden my experience by filling the position that is offered by your company.

Restaurant Manager - McDonald's Oman (Al Jazira Restaurants SPC) - 2nd floor, Building 323, Way 108, Al Mouj Street, P.O Box 434, Postal Code 111, Seeb, Muscat, Sultanate of Oman

(2025-10 - 2026-02)

Store-in-Charge - McDonald's Oman (Al Daud Restaurants LLC) - 6th floor Getco Tower, CBD Area, P.O Box 84, Muscat 100, Sultanate of Oman

(2024-05 - 2025-09)

• Overall in charge of the restaurant
• Implementing the highest standard of QSC&V
• Delegating tasks to employees to reach targets and goals
• Communicates with other managers to facilitate continuous good hospitality
• Directed and led employees and team members on effective operations, methods and procedures
• Reviewing business reports and looking for opportunities to improve the sales
• Upheld company standards and compliance requirements for operations
• Optimizing controllable products for a profitable business
• Providing leadership, insights and mentoring to newly hired employees
• Remained calm and professional in stressful circumstances and effectively diffused tense situations

1st Assistant Manager - McDonald's Oman (Al Daud Restaurants LLC) - 6th floor Getco Tower, CBD Area, P.O Box 84, Muscat 100, Sultanate of Oman

(2023-07 - 2024-04)

• Supports the Store Manager in overseeing daily operations & staff management
• Executing operational strategies to achieve company objectives
• Overseeing inventory levels, ensuring product availability, and maintaining visual merchandising standards
• Addressing operational challenges, making informed decisions, and escalating issues when necessary

2nd Assistant Manager - McDonald's Oman (Al Daud Restaurants LLC) - 6th floor Getco Tower, CBD Area, P.O Box 84, Muscat 100, Sultanate of Oman

(2020-03 - 2023-06)

• Training and developing people to be future Managers
• Managing ordering of food and paper products based on net sales projection and percentage
• Maintains critical standards for quality, service speed and quality, cleanliness and sanitation
• Monitoring the store's stats and variances
• Assures that food safety procedures is being applied on every shift
• Uses basic human relations, communications and follow up skills and treating crew people as customers
• Performing daily, weekly and monthly inventory
• Organizing schedule for the crews
• Maintaining Food and Paper stats

Swing Manager - McDonald's Oman (Al Daud Restaurants LLC) - 6th floor Getco Tower, CBD Area, P.O Box 84, Muscat 100, Sultanate of Oman

(2018-08 - 2020-02)

1 year and 6 months

• Maintains critical standards for quality, service speed, cleanliness & sanitation.
• Performing daily and weekly inventory.
• Organizing schedule for the crews.
• Training and developing people to be future Managers.
• Uses basic human relations, communications and follow up skills and treating crew people as customers.
• Managing the shift efficiently.
• Assures that food safety procedures is being applied on every shift

Crew Trainer - McDonald's Oman (Al Daud Restaurants LLC) - 6th floor Getco Tower, CBD Area, P.O Box 84, Muscat 100, Sultanate of Oman

(2017-05 - 2018-07)

1 year and 2 months

• Training crew members on various stations
• Showing leadership to be an example to crew members.
• Performing certain tasks that's been asked by managers such as monitoring ops supply, doing buns build to's, etc..
• Leading crew members on new product trainings.

Bachelor of Science - Computer Science - STI (Systems Technology Institute) (2002 - 2003)