Aileen Luarez

Results-driven Human Resources Manager with over 20 years of comprehensive experience in human resources and office administration. Expertise in employee relations, labor risk mitigation, compliance, talent acquisition, payroll, and HR policy formulation. Proven ability to develop and implement HR strategies aligned with business goals and labor laws. Superior proficiency in Philippine labor laws with a consistent record of minimizing legal risks and enhancing organizational development.

HR Manager - Chicks Ni Otit Franchising Corporation

(2026-01)

• Led HR and Administrative departments ensuring alignment with company objectives and compliance with labor laws.
• Developed and executed HR policies, recruitment, employee relations, compensation and benefits, and office administration.
• Formulated, codified, and launched comprehensive company-wide policies and procedure manuals (SOPs) across retail, kitchen, and operational departments to ensure absolute daily consistency and zero operational guesswork.
• Designed and enforced strict compliance frameworks, disciplinary protocols, and accountability metrics, successfully reducing labor liabilities and audit discrepancies.
• Developed structured inventory management, station assignment, and shift-handover verification protocols to eliminate financial losses and inventory shrinkage.
• Partnered with Branch Operations and Shift Supervisors to embed corporate ethical values, safety standards, and operational guidelines into daily workflows.

HR Manager - 12 Stars Int'l Gaming Solutions Inc.

(2023-11 - 2025-06)

business closure

• Led HR and Administrative departments ensuring alignment with company objectives and compliance with labor laws.
• Developed and executed HR policies, recruitment, employee relations, compensation and benefits, and office administration.
• Directed performance appraisal and succession planning supporting organizational growth.
• Fostered a positive and productive internal work environment that promotes retention and high performance
• Prepared reports and HR analytics for strategic decision-making by executive management.
• Acted as a trusted advisor and advocate in process such as talent discussions, probationary reviews, performance improvement plans and business growth
• Assisted the start up sister company abroad by developing and executed HR policies, international recruitment, employee relations, compensation and benefits, and office administration.

HR Manager - Jammas Inc.

(2022-04 - 2023-11)

local manpower service provider

• Developed HR strategies aligned with business goals.
• Managed and strategized end-to-end recruitment process including talent requisition request monitoring.
• Initiated local mass hiring by coordinating and partnering with the local government offices and training centers.
• Upheld the highest standards of integrity, transparency and professionalism throughout the recruitment process to protect the company's reputation and promotes fair and ethical hiring process
• Managed employee relations, grievances, and disciplinary processes.
• Trusted representative in attending labor negotiations in DOLE & NLRC to reconcile grievances
• Assisted line managers and supervisors in their role and responsibilities within employee engagements and handling employee concerns and challenges.
• Ensured full compliance with labor laws, minimizing organizational risk.
• Provided executive management with HR metrics and strategic reports.
• Designed training on leadership, performance, and employee engagement.
• Supported organizational change, compensation benchmarking, and workplace culture improvement.
• Handled client relations and marketing research to identify new sales and service opportunities.

HR Manager / HR Team Lead - GenX Sports Media Production Inc.

(2021-03 - 2022-04)

• Established HR department from scratch and successfully built high-performing team.
• Led HR department and ensuring alignment with company objectives and compliance with labor laws.
• Developed and executed HR policies for recruitment, employee relations, compensation and benefits, and office administration.
• Managed timekeeping, payroll, service contractor relations, office administration, and government benefit compliance.
• Led and managed end-to-end recruitment, employee relations, grievance handling, and disciplinary processes.
• Directed performance appraisal and succession planning supporting organizational growth.
• Fostered a positive and productive internal work environment that promotes retention and high performance.
• Mediated conflict resolution and ensured zero labor cases.
• Assisted line managers and supervisors in their role and responsibilities within employee engagements and handling employee concerns and challenges.
• Prepared reports and HR analytics for strategic decision-making by executive management.
• Designed and facilitated training on leadership, performance, and employee engagement
• Acted as a trusted advisor and advocate in process such as talent discussions, probationary reviews, performance improvement plans and business growth.

HR Manager - WBridges Manpower Services, Inc.

(2018-10 - 2021-03)

• Managed three branches/clients with over 1,000 deployed local employees.
• Collaborated with CRM to enhance client relationships, improve retention and drive sales growth.
• Managed employee relations including conflict resolution, disciplinary actions, grievances, and labor relations support.
• Supported development and implementation of HR policies and procedures ensuring legal compliance and alignment with company culture.
• Assisted in recruitment, policy development, employee relations, and performance management.
• Maintained accurate HR records, timekeeping and payroll management, benefits administration and compliance documentation.
• Mediated conflict resolution and ensured zero labor cases.
• Designed and facilitated training programs on leadership and good manufacturing practices program.
• Managed performance evaluation system and daily manpower reports.
• Fostered a positive and productive internal work environment that promotes retention and high performance
• Assisted line managers and supervisors in their role and responsibilities within employee engagements and handling employee concerns and challenges.
• Support HR initiatives that promote positive workplace culture and employee engagement.

HR and Admin Head - Nigatsu Saisei Corporation / Blancos Catering Services

(2018-02 - 2018-10)

HR Officer - Strategic Alternative Solutions Corporations

(2014-06 - 2015-04)

HR and Admin Assistant - Contractual Concepts, Inc. / Tempo Services, Inc.

(2003-04 - 2014-11)

Bachelor of Science in Commerce - Management - University of Perpetual Help-Rizal (1999 - 2003)