Ralph Vincent Bernabe

HR professional currently serving as HR Manager capacity, with 8+ years of progressive experience in full-cycle recruitment, compensation and benefits, labor compliance, and employee relations across telecommunications, hospitality, and transport industries. Skilled in overseeing HR operations for organizations of 150–250+ employees while maintaining DOLE and statutory compliance.

HR Manager at Hummingcomm Corporation (2025-01 – 2026-06)

• Lead end-to-end HR operations, including talent acquisition, onboarding, employee relations, performance management, compensation and benefits administration, and payroll coordination while ensuring compliance with Philippine labor laws and statutory requirements (DOLE, BIR, SSS, PhilHealth, and Pag-IBIG).
• Directly report to the Owner and President, serving as a strategic HR partner by addressing organizational concerns, providing recommendations, advising on workforce planning, and implementing people strategies aligned with business goals.
• Manage employee engagement, conflict resolution, disciplinary processes, and policy implementation to foster a compliant, productive, and positive workplace culture.
• Oversee HR analytics, data management, and reporting for headcount, attrition, payroll, and workforce metrics to support operational efficiency and data-driven business decisions.
• Collaborate closely with clients and internal stakeholders on hiring and business needs, while ensuring timely renewal of business permits, operational licenses, and mandatory government registrations to maintain business continuity and regulatory compliance.

HR Officer at Hummingcomm Corporation (2022-09 – 2024-12)

• Led end-to-end manpower recruitment for telecommunications, private, and government accounts, ensuring timely fulfillment of client hiring requirements.
• Supervised and guided two HR Officers, supporting daily HR operations, issue resolution, and process escalations.
• Oversaw compensation and benefits administration, including HMO contract renewals, enrollments/deletions, and employee benefits concerns.
• Managed employee relations and labor concerns by addressing workplace issues in accordance with DOLE regulations, company policies, and HR best practices.
• Acted as the primary liaison between company leadership, employees, and clients by addressing HR inquiries, advising on policies and procedures, and handling management-related concerns.

HR Officer at Alta D'Tagaytay Hotel and Sol Y Viento Mountain Spring (2022-01 – 2022-08)

• Directly reported to the Managing Consultant and oversaw full-spectrum Human Resources operations for two hotel properties, ensuring alignment with business and operational objectives.
• Managed compensation and benefits administration for 150 employees, including payroll coordination, statutory compliance, and employee benefits support.
• Led end-to-end recruitment activities, from sourcing and interviewing to onboarding, to support staffing requirements across hotel operations.
• Supervised workforce administration, including attendance monitoring, scheduling, leave management, overtime, and compliance with labor standards and company policies.
• Managed employee relations by resolving workplace conflicts, advising employees and management on HR policies and procedures, and ensuring compliance with health and safety regulations.

HR Generalist at Hummingcomm Corporation (2021-01 – 2022-01)

• Transitioned internally from Shining Cheetah Transport Services Inc to support change management initiatives and HR process alignment across business operations.
• Managed compensation and benefits administration for 250+ employees across Manila and Cebu, including HMO enrollments/cancellations, timekeeping concerns, and employee benefits support.
• Served as the primary HR point of contact for employee concerns, labor relations, and conflict resolution, ensuring timely issue resolution and improved employee satisfaction.
• Maintained employee records and government compliance by processing status updates, mandatory submissions, and documentation with SSS, BIR, PhilHealth, and Pag-IBIG.
• Handled labor compliance and employee relations cases, including DOLE reporting and submissions such as termination reports, sickness/accident reports, WAIR, DOLE No Pending Case, and DOLE 174 requirements.

HR Generalist at Shining Cheetah Transport Services Inc. (2019-08 – 2021-01)

• Supported HR operations for a start-up transport services company, managing timekeeping, payroll processing, and employee records for 150 employees.
• Oversaw end-to-end recruitment activities, including sourcing, interviewing, background checks, onboarding, and workforce planning to support operational growth.
• Administered employee benefits and government statutory requirements, serving as the point of contact for SSS, PhilHealth, and Pag-IBIG enrollments, updates, and removals.
• Managed employee relations and disciplinary processes, including drafting memos and Notices to Explain (NTE), attending DOLE hearings, and handling labor-related concerns.
• Partnered with management to strengthen HR operations through policy drafting and implementation, onboarding/offboarding coordination, compliance audits, and administrative process improvements.

HR Administrator at Arcadis GEC Philippines (2017-10 – 2018-08)

• Partnered with multiple business divisions to streamline HR processes, improve cross-functional communication, and support operational efficiency.
• Supported compensation and benefits administration, including market benchmarking and salary structuring aligned with business needs and budget considerations using Mercer methodologies.
• Managed employee lifecycle processes, including onboarding, HRIS/database updates, benefits enrollment support, exit interviews, and offboarding for resigned and terminated employees.
• Supervised timekeeping administration, generated HR reports and analysis, and provided recommendations to improve workforce processes and employee experience.
• Collaborated with regional teams across the Philippines, Singapore, Romania, and India to support HR operations, compliance requirements, and process standardization.

HR Coordinator - Rewards at QBE Global Shared Services Company (2016-06 – 2017-06)

• Supported compensation and benefits administration by structuring salary and benefits programs aligned with market benchmarks, budget requirements, and Willis Towers Watson methodologies.
• Conducted job evaluations, salary structuring, and job profile calibration based on market value analysis and internal compensation frameworks.
• Ensured accuracy and completeness of HR documentation, employee records, and data validation to maintain reliable compensation and rewards information.
• Prepared employee data reports, government compliance documentation, and proposals to support regulatory requirements and business needs.
• Assisted in HR rewards initiatives, including remuneration review cycles, database management, market analysis, and special compensation projects to support organizational objectives.

Office Assistant at De La Salle University – Dasmarinas (2015-06 – 2015-12)

• Managed front office operations, including receiving and directing calls, greeting students, parents, and college deans, and ensuring professional reception services.
• Handled confidential records management, including filing, scanning, printing, photocopying, and secure storage of documents.
• Performed data entry and administrative encoding tasks to maintain accurate and organized office documentation.
• Monitored office inventory and supplies, ensuring availability of necessary materials for daily operations.
• Supported administrative and institutional activities, including mail sorting/distribution and assistance in event planning and implementation.

RETAIL SALES ASSOCIATES at Kitty Hawk Kites - Kitty Hawk Kites PO Box 1839 (2014-04 – 2014-07)

• Greeting customers when they walk through the door
• Building rapport through conversation and honest recommendations
• Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
• Inviting customers to search the company’s website for coupons and other ways to save money
• Informing customers of any extra charges if necessary
• Inviting the customer to join a loyalty program if there is one
• Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
• Collaborating with fellow team members to keep the sales floor area clean and organized at all time

Bachelor of Science in Operations Management – STI College – Dasmariñas Cavite (2015-05)

Secondary Diploma – Brightways Academy (2008-05)