BILLING AND DOCUMENTATION ASSISTANT - ROYAL CARGO INC.
(2020-01)
- Ensure timely and accurate preparation of billing invoices.
- Review Customs Clearance cost liquidations based on cost tariff set by Head of Department.
- Maintain a thorough knowledge of SOP and SI of customers.
- Contribute to team effort to ensure billing speed and accuracy are within clearance performance targets and goal.
- Responsible for records keeping and proper filing of complete rate profile of customers.
- Maintain a position of trust and responsibility by keeping all customer business confidential.
BILLING AND LOANS ASSISTANT - SM DEVELOPMENT CORPORATION
(2017-01 - 2020-12)
- Responsible for records keeping and proper filing of complete rate profile of customers.
- Maintain a position of trust and responsibility by keeping all customer business confidential.
- Responds to inquiries concerning loans process.
CUSTOMER SERVICE ASSISTANT - WALTERMART SUPERMARKET INC.
(2015-01 - 2017-12)
- Ensure customer satisfaction and provide professional customer support.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Provide clear and accurate information about products or service.
