Allyson Ensomo

Over five years of experience in customer service, administrative support, and records management, complemented by HR certifications (CHRA and aCPHR) and ongoing studies in Psychology. Skilled in handling employee and client inquiries, maintaining accurate documentation, managing confidential information, and coordinating administrative processes in fast-paced environments. Demonstrated experience in record-keeping, report preparation, data entry, and stakeholder communication through roles in retail, financial services, food service, and psychological services.

Equipped with a strong understanding of HR operations, employee relations, and organizational procedures, with proficiency in Microsoft Office and HR-related documentation.

Clinical Intern (OJT) at Psyche Solution Psychological Services (2026-02 – 2026-04)

• Assisted in preparing, organizing, and maintaining client records and assessment documents while ensuring strict confidentiality.
• Supported administrative processes by managing intake forms, documentation, and recordkeeping activities.
• Coordinated with supervisors and staff regarding client documentation and scheduling requirements to ensure smooth clinic operations.

Service Crew at Popeyes Louisiana Kitchen Philippines (2023-05 – 2025-08)

• Served as a primary point of contact for customer concerns, providing timely assistance and maintaining positive customer experiences.
• Maintained accurate records of transactions, inventory, and operational documentation in a fast-paced environment.
• Collaborated with team members and supervisors to ensure efficient operations and effective resolution of day-to-day concerns.

Cashier at SMJ Pawnshop (2021-10 – 2023-03)

• Handled client transactions and documentation while maintaining confidentiality of sensitive customer information.
• Prepared and updated daily reports, records, and inventory documentation with a high level of accuracy and attention to detail.

Cashier at SuperValue Inc. (2021-05 – 2021-10)

• Assisted customers by addressing inquiries and resolving concerns, demonstrating strong communication and service-oriented support.
• Maintained accurate transaction records and ensured data accuracy in daily cash handling and reporting.
• Coordinated with other team members to ensure smooth operations while adhering to company policies and procedures.

Bachelor of Science in Psychology – Kolehiyo ng Lungsod Ng Dasmarinas (2022-09)

Vocational Course in Cookery – TESDA Women's Center (2017-02 – 2017-07)