Almel Quijano
Lead Generation Specialist
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About
Results-driven Lead Generation Specialist with 3+ years of experience in outbound prospecting, appointment setting, and pipeline support. Proven ability to exceed KPIs, generate qualified leads, and support revenue growth. Recognized as a Top Agent for performance and quality. Reliable, detail-oriented, and highly adaptable in fast-paced and remote environments.
Experience
Lead Generation Specialist - Buwelo BPO Solutions
(2021-03 - 2023-02)
- Generated and qualified high-volume leads via outbound calls and email outreach
- Booked appointments and identified decision-makers for the sales team
- Consistently met and exceeded KPIs for lead generation and conversions
- Maintained accurate CRM records and ensured data integrity
- Recognized as Top Agent (4x) for performance and quality
Contact Tracer - Department of the Interior and Local Government
(2020-10 - 2020-12)
- Conducted interviews and health assessments with strict confidentiality
- Collected and documented critical case information accurately
- Educated individuals on health protocols and risk prevention
Collections Agent - Itrend Online Services
(2019-09 - 2020-09)
- Managed outbound calls to negotiate payment arrangements
- Reduced delinquency through effective communication and follow-ups
- Maintained accurate records of client interactions and agreements
Outbound Sales Agent - Lynkasia Outsourcing Corp.
(2016-06 - 2017-01)
- Conducted outbound sales calls and assisted in closing deals
- Generated leads and contributed to sales targets
Business & Client Relations Assistant II - Cebuana Lhuillier
(2015-07 - 2016-01)
- Assisted clients with financial transactions and inquiries
- Delivered customer service in a high-volume environment
Education
Bachelor of Science - Banking and Finance - President Ramon Magsaysay State University (formerly Ramon Magsaysay Technological University) (2011 - 2015)
