Alona Caduada

Hi, I'm Alona, 24 years old I am a Highschool Graduate and have almost one year of experience working in a call center. I'm also a certified TEFL holder, which shows my interest in teaching and communication. During my free time, I enjoy reading books and drawing. I'm a motivated and goal-oriented person who is always eager to learn new things and grow both personally and professionally.

I have nearly one year of experience working in a call center as a Customer Service Representative, where I handled customer inquiries, resolved issues, and provided support through phone and chat. I’m a Business Administration graduate and also TEFL certified, which has helped me develop strong communication and teaching skills. I'm detail-oriented, adaptable, and passionate about helping others whether through customer support or education.

I am a Highschool Graduate, which gave me a strong foundation in communication, management, and customer service skills. In addition, I completed a TEFL certification, which prepared me to teach English effectively to non-native speakers and enhanced my ability to work with people from different backgrounds.