Analiza
CSR
Talent
MalilipotMember since May 22, 2026
Complaint handlingCustomer relationsProblem resolutionBuilding rapport
·
Hire this person
Send a job offer directly to this candidate
Complaint handlingCustomer relationsProblem resolutionBuilding rapport
About
Proven CSR at Sutherland, adept in complaint handling and customer relations, significantly enhanced customer satisfaction through empathetic service and efficient problem resolution. We help customer in processing payment. I excel in building rapport, ensuring a swift response to inquiries, and fostering repeat business. My approach has consistently resulted in improved customer experiences.
Experience
CSR - Sutherland - Legazpi Albay
(2022-06)
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
Estancia High School
None (2013-04)
Skills
CSR
