Analiza Legarde

Detail-oriented Business Administration graduate with over 6 years of proven experience in logistics, hub operations administrative support. Seeking to leverage strong coordination, data management, and conflict resolution skills to contribute effectively to a dynamic operations or financial administrative teams.

Hub Assistant - Lazada E-Services Phils., Inc. - Lazada Bay Hub, Brgy. Sto Domingo Bay, Laguna

(2022-01 - 2026-06)

• Managed the resolution of failed customer deliveries, coordinated redelivery workflows and monitored courier progress to meet strict lead times.
• Maintained and updated dispatch trackers and performed hub validation checks.
• Monitored, tracked and organized pending, returned and backlogged items within the hub.
• Prepared and routed standard parcels, returns and flexi-deliveries to designated regional destinations.

Admin Staff - DYNAMIC Personnel Assistance Mgt - Lazada SPO Hub, Brgy. San Nicolas, San Pablo City, Laguna

(2019-11 - 2022-01)

• Proactively resolved failed delivery issues by coordinating directly with customers, successfully increasing the hub's overall delivery completion rate.
• Assisted hub validation check-ins, verified courier deliveries, and managed rider dispatch lead times.

Sales Consultant - Larenda Manpower Inc. - Wilcon Depot, San Pablo City, Laguna

(2017-05 - 2018-02)

• Recommended optimal construction materials and trade products to home owners and constructors.
• Consistently met or exceeded monthly store sales metrics.

Bachelor of Science - Business Administration, Major in Financial Management - Dalubhasaan ng Lunsod ng San Pablo (2017)