Anna Bandiola

A highly motivated and hardworking individual looking for a responsible role in a reputable organization.

Customer Service Representative at Concentrix Clark (2020-09 – 2022-07)

• Resolve customer complaints via phone and email in a timely manner
• Use telephone to reach out to customers and verify account information
• Consulted with outside parties to resolve discrepancies and create effective resolutions
• Helped in reaching team goals with high performance metrics
• Assist with placement of orders, refunds, or exchanges

Collections Specialist at Globaltek Ph (2022-07 – 2023-02)

• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer credit issues

Customer Service Representative at Thomson Reuters (2023-06 – Present)

Bachelor of Science in Business Administration (Marketing) – College of the Immaculate Conception (2016-06 – 2020-03)