Anna Bandiola
A highly motivated and hardworking individual looking for a responsible role in a reputable organization.
Talent
Santa RosaMember since August 10, 2026
Customer Service
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Customer Service
About
A highly motivated and hardworking individual looking for a responsible role in a reputable organization.
Experience
Customer Service Representative at Concentrix Clark (2020-09 – 2022-07)
- Resolve customer complaints via phone and email in a timely manner
- Use telephone to reach out to customers and verify account information
- Consulted with outside parties to resolve discrepancies and create effective resolutions
- Helped in reaching team goals with high performance metrics
- Assist with placement of orders, refunds, or exchanges
Collections Specialist at Globaltek Ph (2022-07 – 2023-02)
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
Customer Service Representative at Thomson Reuters (2023-06 – Present)
Education
Bachelor of Science in Business Administration (Marketing) – College of the Immaculate Conception (2016-06 – 2020-03)
