Anna Cruz

Sales Officer / Supervisor and Marketing Consultant skilled in consultative selling and strategic planning. Drives revenue growth by identifying opportunities and building strong client relationships. Experienced in project management and team leadership, delivering quality outcomes. Committed to understanding client needs and providing exceptional service while consistently meeting deadlines.

Bancassurance Sales Officer - RCBC – Sun Life Grepa Financial, Inc. - Makati City, Philippines

(2025-10 - 2026-05)

• Promote and sell insurance products with investments to valued clients of a certain bank
• Engaged with customers to better understand their needs and deliver excellent service.
• Maximize customer engagement and satisfaction by delivering excellent customer service.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Collaborated with team members to achieve given targets and quotas.

Marketing Consultant - Alveo Land Corporation - Taguig City, Philippines

(2024-11 - 2025-09)

• Developing tailored marketing plans across both online and offline platforms to consistently attract prospective premium buyers.
• Executing digital marketing initiatives, including social media lead generation, targeted Facebook ads, and creating video content to showcase luxury portfolios.
• Manning marketing booths in upscale commercial hubs, shopping malls, and specialized corporate events to capture foot traffic.
• Participating in international roadshows and local property previews to source global and high-net-worth real estate investors.
• Focuses on client acquisition, brand representation, and high-value real estate sales.

Bancassurance Sales Executive - BPI AIA Life Assurance Corporation - Makati City, Philippines

(2022-09 - 2024-10)

• Sell insurance products (life, health, or general insurance) to the bank's existing customers.
• Pitch insurance products to bank customers who walk into the branch or are referred by bank staff.
• Reach out to existing bank account holders via phone to introduce insurance policies.
• Analyze customer profiles to offer relevant insurance products that complement their existing banking setup.
• Meet or exceed monthly and annual insurance sales quotas set by the company.

Management Trainee - Duty Free Philippines Gourdo's Inc. - Parañaque City, Philippines

(2015-03 - 2017-07)

• To assist and help my managers and other higher officers in daily tasks
• Handling daily tasks like serving customers, managing inventory, tracking sales numbers, and resolving complaints.
• Attending lectures, taking evaluations, and completing coursework tied to the program
• Collaborating on projects, tracking progress, and helping motivate team members
• To acquire all the knowledge for future management in the office and even in the store

Account Supervisor - Luzon Ram Cycles, Inc. - Province of Laguna, Philippines

(2010-05 - 2015-01)

• Managed portfolio of key accounts, fostering long – term relationships to secure client loyalty and repeat business.
• Negotiated contracts with new and existing clients, maximizing profile margins and sales revenue.
• Developed and implemented strategic sales plans to achieve targets and expand customer base.
• Proposed and helped implement new and innovative strategies to meet and exceed department's profit and revenue targets
• Coordinated with cross –functional teams to ensure timely delivery of products and services to clients.
• Prepared detailed sales reports and inventories for management review, highlighting achievements and outlining future sales strategies.

Diploma of Higher Education - Bachelor of Arts in Language and Literature - University of the Philippines Baguio City