Bhrends Pulma

Results-driven Sales and Marketing Officer with a proven track record in enhancing customer engagement and driving sales growth. Skilled in strategic marketing initiatives and building strong client relationships to achieve measurable outcomes.

Sales and Marketing Officer - FEDERICO MACEDA BUSINESS CENTER - Silang, Province Of Cavite, Philippines

(2025-05)

• Engaged with customers through various channels, addressing inquiries and building relationships.
• Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
• Developed targeted marketing campaigns that effectively communicated brand value, driving consumer engagement and loyalty.
• Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
• Negotiated contracts with key partners and suppliers, optimizing costs while maintaining quality standards.
• Analyzed sales and marketing data for improved strategies.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.

Marketing Executive - Philtex Staffing Services International Inc - Ermita, Metro Manila, Philippines

(2022-01 - 2025-05)

• Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.

Executive Secretary - Creative Artist Placement Services Inc - Malate, Metro Manila, Philippines

(2014-04 - 2021-11)

• Prepared comprehensive meeting agendas and minutes, supporting effective decision-making processes.
• Implemented office procedures that improved workflow efficiency and reduced operational delays.
• Trained new administrative staff on company policies and office technologies, fostering a knowledgeable team environment.
• Handled confidential information in professional manner.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Transcribed phone messages and relayed to appropriate personnel.
• Answered high volume of phone calls and email inquiries.
• Strengthened relationships with clients through attentive service and prompt issue resolution.

Preschool Teacher - Iloilo Hilltop School - Maasin, Province Of Iloilo, Philippines

(2008-03 - 2014-06)

• Developed and implemented age-appropriate lesson plans to enhance children's learning and engagement.
• Fostered a nurturing environment that encouraged social, emotional, and cognitive development in preschoolers.
• Collaborated with parents to support children's progress and address developmental concerns effectively.
• Mentored new teachers on classroom management techniques and instructional strategies for effective teaching.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.

Department Head - Gaisano Grand Group Of Companies - Iloilo City, Province Of Iloilo, Philippines

(1996-02 - 2001-11)

• Led departmental strategy development, aligning operations with organizational goals.
• Managed cross-functional teams to enhance collaboration and operational efficiencies.
• Oversaw budget planning and resource allocation for multiple projects.
• Implemented performance metrics to monitor team productivity and service quality.
• Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
• Managed workflow between staff, coordinating documents, and creative material distribution.
• Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
• Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.

Bachelor of Arts - English - DE PAUL COLLEGE, JARO ILOILO (1995-03)

High School Diploma - SAINT JAMES CATHOLIC HIGH SCHOOL (1990-03)

MAASIN CENTRAL ELEMENTARY SCHOOL (1987-03)