Annalyn Chavez

Knowledgeable receptionist with solid background in guest services and front desk operations. Successfully managed daily check-ins and check-outs while resolving guest inquiries efficiently. Demonstrated exceptional communication and organizational skills, ensuring smooth operations and guest satisfaction.

Hotel Receptionist - Sky View Hotel LLC - Al Dhagaya Diera Dubai UAE

(2025-04 - 2026-04)

• Greeted and assisted clients, ensuring a welcoming atmosphere and prompt service.
• Handled incoming calls and inquiries, providing accurate information and directing requests appropriately.
• Maintained front desk operations, including supply inventory management and daily administrative tasks.
• Collected room deposits, fees, and payments.
• Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
• Managed front desk operations, ensuring efficient check-in and check-out processes for guests.

Front Desk Receptionist - Brilliant Minds LLC (EMAAR) Dubai Hills Sales Center - Dubai UAE

(2023-08 - 2025-01)

• Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
• Strengthened customer loyalty through professional follow-up communication after each sale.
• Collaborated closely with sales team members to ensure seamless handoff of qualified leads.
• Confirmed appointments, communicated with clients, and updated client records.
• Greeted and assisted visitors, ensuring a welcoming environment and efficient guest experiences.

Waitress Cum Cashier - Brilliant Minds LLC (Contract), Atlantis The Palm Hotel - Dubai UAE

(2022-02 - 2023-07)

• Managed delivery of materials to multiple locations, supporting seamless event execution.
• Operated cash register system to process customer transactions efficiently.
• Maintained excellent service standards under pressure, ensuring guest satisfaction during peak shifts.
• Managed the delivery of necessary materials to multiple locations throughout the event.

Bachelor of Elementary Education - Elementary Education - Camarines Norte State College (2010)