Jecelle Cagaitan

Managed front desk operations: warmly welcomed guests, handled check-in/check-out procedures, verified guest details, processed reservations, and answered inquiries about rates, amenities, and local attractions.

Handled all cashiering duties: processed cash, card, and digital payments accurately, issued official receipts, balanced cash drawers daily, and maintained precise transaction and sales records. Maintained cleanliness and orderliness of common areas including lobby, hallways, restrooms, and outdoor spaces.

Cashier/ Receptionist - The Mangrove Chalet Bed and Breakfast - Britania San Agustin Surigao Del Sur, Philippines

(2025-11 - 2026-08)

• Managed front desk operations: warmly welcomed guests, handled check-in/check-out procedures, verified guest details, processed reservations, and answered inquiries about rates, amenities, and local attractions.
• Handled all cashiering duties: processed cash, card, and digital payments accurately, issued official receipts, balanced cash drawers daily, and maintained precise transaction and sales records.
• Maintained cleanliness and orderliness of common areas including lobby, hallways, restrooms, and outdoor spaces.
• Monitored inventory of supplies, and guest amenities; reported low stock and maintenance needs promptly.
• Addressed guest requests and concerns politely and efficiently to ensure a comfortable and positive stay experience.
• Kept reception area organized, presentable, and fully functional at all times.

Bachelor's / College Degree - Financial Management - SaintTheresaCollegeOf Tandag (2021-08 - 2025-05)