Antonette Calica

I am an enthusiastic and hardworking person. I am a person who relishes challenges, can easily adapt and work under pressure. With knowledge in CRM, Salesforce and Microsoft.

Content Moderator - Alorica

(2022)

• Screen text, images, videos, and live streams for explicit acts, graphic violence, or hate speech.
• Delete harmful posts, warn users, or ban accounts that break safety guidelines.
• Review flagged items sent in by website or platform users.

Lead Generation Specialist - Qwest BPO

(2022)

• Find new business targets using tools like LinkedIn, web directories, and company databases.
• Contact potential clients via cold emails, social media messages, and phone calls.

Customer Service Representative - Metrics Call Services

(2019 - 2021)

• Giving clear facts about what a company sells, how much it costs, and how it works.
• Fixing complaints, processing returns or refunds, and helping with broken items.

Accountancy, Business and Management - Airline Management - Aeronautics School | Indiana Aerospace University (2016 - 2018)

Information System - Aeronautics School | Philsca- Mactan Air Base (2018)