Arianne Jose

Dynamic Virtual Assistant with 1 year of experience in recruiting potential contractors, data labeling, quality assurance, social media management and personal assistant tasks. Previously worked in a BPO environment for 5 months, providing excellent customer service for a credit card company, including account assistance and facilitating transfers to specialized departments.

Virtual Assistant at Next Sapien (2024-03 – 2025-04)

• Assisted in recruiting potential contractors for various projects
• Handled data labeling and quality assurance tasks
• Managed social media content creation and engagement, increasing online presence
• Performed personal assistant duties and administrative duties, ensuring smooth operations

Customer Service Representative at IQOR Philippines (2023-10 – 2024-02)

• Provided customer support for a credit card company, addressing account inquiries and issues
• Assisted customers by transferring them to appropriate departments, such as Fraud or Supervisors
• Maintained a high level of customer satisfaction through effective communication and problem-solving
• Maintained a Customer Satisfaction Score of 95%, and a Quality Assurance score of 90%

Bachelor of Arts in History – Polytechnic University of the Philippines - Manila