Anne Fabelina

Dedicated and detail-oriented Virtual Assistant with experience in administrative support, customer service, lead follow-ups, appointment setting, and client coordination. Skilled in managing emails, calendars, CRM systems, customer communication, and sales support while maintaining professionalism and efficiency in fast-paced environments. Strong background in customer-facing roles with excellent communication, multitasking, and problem-solving skills.

Virtual Assistant - Freelance / Remote Work

• Managed emails, calendars, and schedules for clients
• Assisted with customer inquiries and follow-ups
• Updated CRM systems and organized client information
• Conducted lead generation and outreach tasks
• Assisted sales representatives with follow-ups and appointment setting
• Performed administrative and data entry tasks
• Coordinated with clients and team members remotely

Online English Tutor - [Company Name]

• Conducted online English classes for foreign students
• Assisted students in improving grammar, pronunciation, and communication skills
• Prepared lesson materials and activities
• Maintained student progress reports
• Delivered engaging and interactive learning sessions

Customer Service Representative – Verizon Account - [Company Name]

• Assisted customers with mobile plans, devices, billing, and account concerns
• Provided excellent customer support and issue resolution
• Explained Verizon products and services professionally
• Handled inbound customer inquiries efficiently
• Maintained customer satisfaction and account accuracy

Bachelor of Secondary Education - English - ST. VINCENT DE FERRER COLLEGE OF CAMARIN (2020-01 - 2022-12)

Accountancy Business Management - CHILDREN OF MARY IMMACULATE COLLEGE (2019-01 - 2019-12)