Arlene Bajado

With over twenty years of experience, my professional journey spans sales, marketing, administration, operations, workforce management, and talent acquisition. I have made impactful contributions to the Telecoms and BPO industries, fostering strategic growth and operational efficiency. My leadership stands testament to a proven record of innovation, team-building, and a comprehensive grasp of the digital economy's changing landscape.

Healthcare Recruiter / Social Media Manager / Business Support at Nursiecare Recruitment (Formerly ANZ Healthcare Staffing (Australia)) (2024-01 – Present)

• Planning and executing digital marketing strategies to promote the brand, products, and services across digital channels.
• Supervising the digital marketing team and coordinating with other experts.
• Analyzing metrics, identifying trends, and adjusting strategies as needed.
• Enhancing brand awareness in the digital space. Driving website traffic and acquiring leads/customers.
• Sourcing candidates, screening and interviewing, extending job offers, and facilitating their integration into the company.

Business Support / Social Media Specialist / Talent Acquisition at ProCare Staffing Solutions (Australia) (2024-01 – 2024-12)

• Developing social media strategies, monitoring and analyzing social media metrics, engaging with followers and customers, collaborating with marketing and PR team.
• Managing administrative tasks, organizing data, and communicating with clients and candidates through digital platforms.
• Scheduling interviews, updating databases, and ensuring smooth operation of recruitment processes with the help of software like CRM systems, scheduling tools, and communication apps.

Customer Service Representative Tier 3 at IQorBPO Philippines (2023-01 – 2023-12)

• Managing high call volumes, adhering to scripts, resolving issues, upselling, and building customer trust by providing excellent service and accurate information.

BSBA in Management – Ateneo De Davao University