Arphi Durante
To Obtain Position that can Lead me to a more Career Satisfaction and Nurture the best of my Ability
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About
Experienced professional with 46 years old, married, Filipino citizen. Seeking a position that can provide career satisfaction and allow me to nurture my abilities.
Experience
Regulatory Compliance Associate - Accenture
(2025-07 - 2026-07)
Account: Tiktok
Management Trainee/Asst. Restaurant Manager - KNC Group of Companies
(2024-09 - 2025-01)
Account: Greenwich
Customer Care Specialist - Ttec Teletech Philippines
(2023-05 - 2024-01)
Account: Verizon (Telco Postpaid account)
Customer Care Specialist - AFNI Philippines - One Felicity Tower, Quezon City
(2022-09 - 2023-02)
Account: Verizon (Telco Business account)
Health Care Provider / Customer Care Specialist - IQOR Philippines - SM Fairview Tower 5, Quezon City
(2021-09 - 2022-06)
Accounts: Emed (health care account), Walmart (retail account)
Collection Specialist - GC Servicess International LLC-Philippines - 6F South Wing Estancia Mall Capitol Commons Oranbo, Pasig City
(2020-12 - 2021-04)
Account: Verizon (Telco account)
Costumer Care Specialist - Optum Global Solutions - Bldg N UP Ayala Techno Hub Commonwealth, Quezon city
(2020-08 - 2021-09)
Account: Healthcare account
Consumer Care Specialist - 24/7intouch phil. - 10th flr. Cyberpark 1 bldg. Araneta Center, Cubao. Quezon City
(2019-01 - 2020-06)
Account: Newell Brands (retail account)
Customer Care Specialist - TechMahindra phil. - 4th flr. E-Commerce bldg. Libis, Quezon City
(2018-07 - 2018-12)
Account: TARGET (retail account)
Trade Marketing Associates - (PSI) PromoSphere Inc. - #153 boni ave.cor San Joaquin st. brgy. Plainview mandaluyong city
(2015-05 - 2016-01)
Account: Chowking
Store OIC - Fruitas Group of Companies Inc. - 68 Data st. cor. Cordillera st. brgy. Don manuel, Quezon City
(2015-01 - 2015-03)
Area Coordinator / MerchAuditor - PCNPromopro Inc. - #27 Cresta street. Brgy. Malamig. Mandaluyong City
(2014-10 - 2014-12)
Projects: Superstore Unilever, Fonterra Products (Anchor)
Mall Operation Officer - (SFSGC) St. Francis Square Group of Companies - 4f St. Francis Square, Julia Vargas Ave. Cor. Bank Drive. Ortigas Center. Mandaluyong City
(2014-04 - 2014-05)
Department: Operation/Leasing Department
Administrative Assistant - (AMI) Acabar Mktg. Intl. Inc. - JM Bldg. Rockefferst, Quirino Hi-way, Makati City
(2013-01 - 2013-03)
Division/unit: (Pfizer) Ethical / Health Care
Liaison /Assistant, Encoder (NOV) Notice of Violation, Encoder / Support Staff - (MDAD) Market Development and Administration Department - 3flr. Bldg.A, Civic Center. Quezon City Hall
(2011-02 - 2012-12)
Division/unit: (PMD) Public market Division, (BPLU) Business Permit and Licensing Unit, (MISU) Management Information System Unit, (RMS/AD) Records Management Section/Administrative Division
Project Supervisor /Project Leader - (APMC) ACE Promotion & Marketing Corporation - 144 Pinatubo St.Mandaluyong City, MM.
(2008-11 - 2010-03)
- (Coke) 2010 PINOY HENYO Pop Cola EDITION "Isa Pa" Promo (Eat Bulaga TV Show)
- (Coke) 2009 Christmas Happy Plates "LIMITED EDITION" Promo
- (JTI) Japan Tobacco International "2009 Winston Merchandising Blitz" Promo
- (Coke) 2009 Pop Cola "PINOY HENYO" Promo (Eat BulagaTV Show)
- (Coke) Eight o' Clock " 2009 PamilyaProtektado, 8 Million Panalo" (WowoweeTV Show)
- (Coke) 2009 Drink Coke Wear a Smile Everyday Promo
- (Coke) 2008 Coke in-Home Christmas Meal Promo
- Mcdonald "Kiddie Crew Grand Graduation Day 2009"
- MIT Product Boost 2009
- EraserHeads " The FINAL SET Concert" 2009
Field Supervisor (Activation & Events), Team Leader (Promotion) - (FD2C) FRONTROW Dynamics 2 Corporation - Unit 1005 10th flr.Atlanta Center, Annapolis St.Greenhill's, San. Juan. MM.
(2008-06 - 2008-09)
- Ajinamoto – Palsweet Sweetener
- Biolink – Vitress(Promotional Selling)
- Ajinamoto – Crispy fry Breading Mix
- Canon – Campus Tour "2008" (Activation)
- Nestle – Nescafe Soundskool "2008" (Promotional Event)
Field Coordinator (Activation) - SCRIBBLE WORKS INC. - 81 Apo St.Cor, Boni ave.Mandaluyong City
(2008-02 - 2008-03)
- Super Ferry "Byaheng Caravan 2008" (Nationwide Promotional Tour)
Activity Marshall /Event Marshall - (OGA) On Ground Activation - 5flr. Dona Guadalupe bldg. 7462 BagtikanSt. Antonio Village, Makati City
(2007-11 - 2008-01)
- Wrigley's " Boomer Magic School Tour 2007 (Activation)
- (POGS) Phil. Online Gaming Summit (Mall Event/Trinoma Mall) 2008
Team Leader (Activation), Field Coordinator /Event Coordinator - (MME) MULTIMEDIA EXPONENT - 108 TordesillasSt.cor. Gallardo St. Salcedo Village, Makati. City
(2006-09 - 2007-09)
- (LSG) Bear Brand "LAKI SA GATAS School Tour" 2006-2007 (Activation)
- Bonakid "Barangay Tour" 2007 (Activation)
- Ariel Oxybleach "palengke Tour" 2007 (Promo Activation)
- Listerine (Product Sampling) 2006
- Red Horse "PASIKLABAN" Nationwide Barangay Tour 2006-2007
- Red Horse "MUSIKLABAN" Nationwide Campus/Mall Tour 2006-2007
- Ginebra "Barangay Shooting Challenge Tour" 2007
- San Miguel Beer "OCTOBER FEST 2006"
Field Product Auditor - (TMSI) TRIVECS Marketing Services. Inc. - 007 Malumanayst.SikatunaVillage Q.C.
(2006-04 - 2006-09)
- DatuPuti Product Auditing/Merchandising
Education
Elementary - Padre Gomez Elementary School (1992-03) Blumentrit, mla.
High School - Holy Trinity Academy (HTA) (1996-03) Balic - balic,Samp. mla.
A.A.
- Liberal Arts / Pre-dent - National University (NU) (1998-04) University belt, mla.
Post-Grad.
- Dentistry - National University (NU) (1998 - 2000) University belt, mla.
BSEM - Bachelor of Science in Entrepreneurial Management - Open University Polytechnic University of the Philippines (OU-PUP) (2015-04) University belt, mla.