Aslia Acmad

Gorgias Certified Customer Service & E-Commerce Virtual Assistant

Talent

DavaoMember since September 8, 2026

ChatGPTData EntryShopify Virtual AssistantProduct ListingEcommerce Specialist

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ChatGPTData EntryShopify Virtual AssistantProduct ListingEcommerce Specialist

About

Organized, reliable, and Gorgias Certified Customer Service & E-Commerce Virtual Assistant with proven, hands-on simulator and practical training executing Shopify store operations, daily sales data entry, and multi-channel ticket management. Highly proficient in using ChatGPT & AI prompt engineering to translate, optimize grammar, and maintain high-quality, professional brand tones across international customer communications. Recognized for strict attention to detail, administrative efficiency, and a dedicated approach to supporting long-term business growth.

Experience

E-Commerce Customer Service & Virtual Assistant

(2024-01)

Intensive Training & Hands-On Practice

Manage client helpdesk interactions, utilizing Gorgias ticket streams to systematically track, tag, and resolve customer inquiries with high efficiency.
Support daily Shopify platform operations, managing basic product layouts, tracking live inventory logs, and updating order status parameters for streamlined logistics.
Leverage ChatGPT/AI platforms to draft context-appropriate responses, polish customer communications, and handle multi-language translation workflows seamlessly.
Maintained rigorous data validation procedures across active tracking spreadsheets, lowering manual operational errors by cross-checking customer and return details.

Sales Staff - Yumex Philippines Corporation - Langkaan I, Cavite

(2021-01 - 2023-08)

Recorded and encoded daily high-volume sales records, maintaining structured, clear, and error-free database tables for corporate tracking and standard audits.
Updated and monitored complex inventory datasets to keep product, stock variations, and delivery availability parameters accurate and dynamic.
Addressed diverse customer inquiries promptly and professionally, resolving complaints and boosting overall service scores within a high-speed corporate environment.
Systematically cross-referenced encoded information to catch typographical errors, correcting entries swiftly to shield internal reporting from skewing.