Bea Munsayac

Results-driven professional with experience in client servicing, coordination, and sales support. Seeking to leverage strong communication, problem-solving, and customer relationship management skills in a customer support role, delivering efficient and high-quality service.

Event Sales Associate - The City Club at Alphaland Makati Place Inc. - Makati City

(2025-01)

• Handle and respond to client inquiries regarding services, availability, pricing, and event requirements in a timely and professional manner
• Provide tailored solutions based on client needs, ensuring high levels of customer satisfaction and service quality
• Coordinate with internal departments to resolve client concerns and ensure seamless service delivery
• Maintain accurate records of bookings, payments, and client interactions using internal systems, demonstrating strong organizational and data management skills
• Assist in client meetings and presentations, applying communication and interpersonal skills
• Support on-site operations by assisting guests and addressing last-minute concerns, showcasing problem-solving and multitasking abilities
• Manage multiple client requests simultaneously while meeting deadlines, reflecting strong time management and efficiency
• Provides occasional support in marketing strategy development and sales initiatives.

Video Record and Review Consultant - RJ Globus Solutions Inc - Pasig City

(2020-07 - 2021-02)

• Reviewed recorded examinations to ensure compliance with policies, applying strong analytical and attention to detail skills
• Identified and documented violations with accurate timestamps, demonstrating reporting and documentation skills
• Efficiently managed and prioritized tasks within queue systems to meet deadlines and performance targets
• Maintained strict confidentiality of sensitive data, reflecting integrity and professionalism
• Manage multiple client requests simultaneously while meeting deadlines, reflecting strong time management and efficiency
• Conduct follow-ups with clients to confirm details, address concerns, and maintain strong client relationships
• Provides occasional support in marketing strategy development and sales initiatives.

Sales and Marketing Intern - Superb Motors Corp (HINO Dealership) - Manila City

(2024-03 - 2024-04)

• Assisted in digital marketing campaigns to increase brand visibility, utilizing digital marketing and content creation skills
• Contacted clients and followed up on inquiries, demonstrating sales and client relationship skills
• Provided administrative support to the sales team, showcasing organizational and coordination skills

Marketing Intern - Watermarke Corporation (Avenue of the Arts Residences) - Manila City

(2024-05 - 2024-06)

• Supported marketing campaigns for real estate properties, applying marketing strategy and social media skills
• Assisted in preparing marketing materials, demonstrating creativity and design skills (Canva)
• Coordinated client inquiries and property information, highlighting communication and customer service skills

Bachelor of Science - Business Administration Major in Marketing Management - San Beda University - Manila (2020 - 2024)

Senior High School - Accountancy, Business, and Management strand - San Beda University - Manila (2018 - 2020)

Pre-school - Junior High School - La Consolacion College Manila (2007 - 2018)