Bek

Executive Personal Assistant with a strong background in executive support, client relations, business operations, and luxury hospitality, bringing over 7 years of professional experience in fast-paced environments. Recognized for professionalism, confidentiality, stakeholder management, and strong organizational skills, with the ability to support senior leadership and ensure smooth day-to-day operations.

Executive Personal Assistant to CEO at AZIZI DEVELOPMENTS (2026-03 – Present)

• Supporting the CEO in managing daily operations, executive priorities, strategic meetings, project follow-ups, procurement coordination, and stakeholder communications across multiple departments.
• Support the execution of CEO directives by tracking key action items and ensuring timely follow-up with internal and external stakeholders.
• Leveraging a strong foundation in luxury hospitality, client relations, and service excellence, I bring a results-driven approach to problem-solving, operational efficiency, and business growth.
• Support executive decision-making through effective coordination, reporting, stakeholder communication, and operational follow-up.
• Maintain confidential business information and executive correspondence.

Engagement Associate at THE EXECUTIVE CENTER (2025-11 – 2026-03)

• Managed end-to-end client accounts, serving as the primary contact during onboarding, ongoing service delivery, and move-out processes to ensure seamless client experiences.
• Coordinated client appointments, meetings, and service requests, facilitating clear communication and timely follow-up to maintain strong relationships.
• Collaborated with internal teams and external vendors to oversee office maintenance, address client requirements, coordinate quotations, and ensure smooth service delivery.
• Assisted clients with DWTC licensing and visa application processes by coordinating documentation and ensuring adherence to procedural guidelines.
• Addressed and resolved client issues promptly, demonstrating a commitment to client satisfaction and retention.

Front Office Agent at ATLANTIS THE ROYAL (2024-06 – 2025-11)

• Provide exceptional customer service and resolve guest inquiries to ensure a memorable stay.
• Efficiently manage check-in/out processes and maintain accurate billing.
• Promote hotel amenities, contributing to increased revenue through up-selling.
• Delivered outstanding service, enhancing guest satisfaction and loyalty.

Guest Service Executive at GROSVENOR HOUSE, A LUXURY COLLECTION BY MARRIOTT (2022-12 – 2024-12)

• Oversaw VIP guest arrivals and departures, ensuring personalized service.
• Coordinated transportation and special occasion set-ups with the housekeeping team.
• Maintained knowledge of room rates and promotions to enhance guest engagement.

Front Office Agent at FIVE HOTELS AND RESORTS (2021-11 – 2022-11)

• Utilized knowledge of hotel services to assist guests and resolve inquiries.
• Demonstrated strong organizational skills in contract preparation and scheduling.
• Achieved high customer satisfaction through effective communication and problem resolution.

Diploma of Professional College – Andizhan (2017 – 2017)

High School Diploma – Andizhan (2017 – 2017)