Benjamin Danley Garibay

Managed recruitment administrative tasks for the ThermoFisher, Marsh McLennan, Goldman Sachs, and Bayer accounts. Led peer reviews and team training refreshers to maintain high performance and data accuracy across all recruitment platforms. Optimized workflow efficiency using Workday, ServiceNow, and MS Office (SharePoint/Excel/Teams).

Coordinator- Recruitment Administration at ALEXANDER MANNS SOLUTION (2021-04 – 2024-09)

• Managed recruitment administrative tasks for the ThermoFisher, Marsh McLennan, Goldman Sachs, and Bayer accounts.
• Led peer reviews and team training refreshers to maintain high performance and data accuracy across all recruitment platforms.
• Optimized workflow efficiency using Workday, ServiceNow, and MS Office (SharePoint/Excel/Teams).

Operations Customer Service Representative at ALORICA (2020-06 – 2021-02)

• Resolved inquiries for 50+ customers daily regarding AT&T U-verse subscriptions, ensuring high satisfaction across cable, internet, and wireless phone services.
• Leveraged CAP, CRM, and Avaya systems to manage complex account updates and troubleshoot service-related issues efficiently.

Project Management Officer (PMO), Assistant at ACCENTURE (2019-03 – 2020-03)

• Managed calendars and executive presentations for project managers using PowerPoint and Word to ensure seamless operational flow.
• Tracked resource demand and logging for the Finance Department using Abacus, MME, and Excel to maintain data integrity.
• Monitored KPIs and status reports using ServiceNow and S.M.A.R.T., while optimizing team communication via Teams and Outlook.

Master of Arts in Psychology major in Clinical Psychology – University of Santo Tomas (2021)

Bachelor of Arts in Psychology – Central Luzon State University (2014 – 2018)