Berna

Seeking a challenging career with a company that will provide the opportunity to utilize my technical skills. To be part in achieving company's goals through performing my duties as an employee

Admin Staff/ Secretary - Spectrastar Inc. - Daungan, Guiguinto, Bulacan

(2022-01 - 2024-12)

• Maintained up-to-date knowledge of product features and benefits to provide accurate information to clients.
• Overseeing daily operations, answering phones/emails.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
• Assisting with basic bookkeeping or HR tasks to boost organizational efficiency.

Loan Processor - Cycle Finance Corp - Plaza Naning Poblacion, Baliuag, Bulacan

(2020-01 - 2021-12)

• Prospected and qualified leads through cold calling, email campaigns, and networking events.
• Maintained up-to-date knowledge of product features and benefits to provide accurate information to clients.
• Collaborated with the marketing team to develop targeted sales materials and promotional offers.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Business and Client Relations Assistant II-III - Teller/Vault custodian - Verite Pawn Corp. - Cebuana Lhuillier

(2014-01 - 2018-12)

• Prospected and qualified leads through cold calling, email campaigns, and networking events.
• Increased sales by 20% by implementing effective upselling and cross-selling strategies.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

BS - Information Technology - Bulacan State University Bustos Campus (2010-01 - 2014-12)

Mariano Ponce National High School (2006-01 - 2010-12)

Engr. Vicente R. Cruz Memorial School (2001-01 - 2006-12)