Besa Johannah

Tourism Management graduate with strong communication and interpersonal skills, seeking an opportunity in customer service. Adaptable, motivated, and eager to learn in a fast-paced environment. Committed to delivering quality support, handling customer concerns professionally, and contributing positively to team performance.

Service Crew (Counter) - Jollibee – Mariveles, Bataan (MWSI Agency) - Mariveles, Bataan

(2022-03 - 2022-04)

• Handled customer orders and payments accurately at the counter while providing prompt and courteous service
• Assisted in food preparation and packaging, maintained cleanliness of the work area, and ensured customer satisfaction in a fast-paced environment

On-Call Waitress - Romalaine's Resort

(2022-05 - 2022-06)

• Provided customer service during resort operations and events by taking and serving food and beverages
• Assisted in setup and maintenance of dining/event areas and ensured cleanliness and smooth service flow in a fast-paced environment

Bachelor of Science - Tourism Management - Central Luzon State University (2022 - 2026)

Senior High School - Accountancy, Business and Management (ABM) - Mariveles National High School - Camaya (2020 - 2022)

Junior High School - Mariveles National High School - Poblacion (2016 - 2020)

Elementary - Antonio G.

Llamas Elementary

School (2009 - 2016)