Bien Ashley Calabio

Motivated and detail-oriented Hotel and Restaurant Administration student with hands-on experience in hospitality operations and customer service. Seeking an entry-level position to leverage strong organizational skills, leadership abilities, and passion for delivering exceptional guest experiences. Eager to contribute to a dynamic team and support the success of a premier hospitality establishment.

Housekeeping Department at Acacia Hotel Manila

Senior High School Work Immersion (400 hours)

• Maintaining the rooms' neat and clean.
• Provided the guests needs as soon as possible.
• Safely handled hazardous cleaning materials.
• Achieved customer's satisfaction.

Food & Beverage Department at Acacia Hotel Manila

College Practicum (600 hours)

• Provide excellent customer service, which includes giving guests a warm welcome when they arrive, taking orders, and meeting their wants and requests on a daily basis.
• Also did a back office paperworks on this department.
• The department manager trusted me to trained two new on the job trainee of the food and beverage department.

Front Desk Officer at One Nadela Medical Group

10 months

• Managed front desk operations, including patient reception, appointment scheduling, and inquiries.
• Provided excellent customer service by assisting clients in person, via phone, and online.
• Handled patient records, basic documentation, and coordination with medical staff.
• Ensured smooth daily clinic operations by maintaining an organized and welcoming front desk environment.
• Addressed client concerns professionally, contributing to patient satisfaction and positive clinic experience.

Accountancy, Business and Management in Accountancy, Business and Management – UNIVERSITY OF PERPETUAL HELP SYSTEM -DALTA (2018 – 2020)

BSIHM in Specialization in Hotel and Restaurant Administration – LYCEUM OF THE PHILIPPINES UNIVERSITY-CAVITE (2020 – 2024)

Dean's Lister – LYCEUM OF THE PHILIPPINES UNIVERSITY-CAVITE (2020 – 2022)