Monette Santos
Frontdesk
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About
Welcome patients to our clinic and take their names and appointment times. Provide new patients with forms and other documents that they must fill out. Accept payment for co-pays and other fees required prior to services being rendered.
Experience
Frontdesk - PRIME LAB DIAGNOSTIC CENTER - Mabalacat, Philippines
(2024-01)
- Welcome patients to our clinic and take their names and appointment times.
- Provide new patients with forms and other documents that they must fill out.
- Accept payment for co-pays and other fees required prior to services being rendered.
- Answer the phones and direct patient
Frontdesk - HEALTH GRANDE LABORATORY INC. - Mabalacat, Philippines
(2018-10 - 2024-12)
- Welcome patients to our clinic and take their names and appointment times.
- Provide new patients with forms and other documents that they must fill out.
- Accept payment for co-pays and other fees required prior to services being rendered.
- Answer the phones and direct patient
Customer Service Representative - JD COSMETIC - Manila, Philippines
(2017-12 - 2018-09)
- Attracts potential customers by answering product and service questions.
- Generating sales leads that develop into new customers.
- Indentifying and assessing customers needs to achieve satisfaction.
- Build relation with the customer.
Customer Service Representative - 2WTRADE BANGKOK LIMITED - Bangkok, Thailand
(2017-01 - 2017-11)
- Attracts potential customers by answering product and service questions.
- Generating sales leads that develop into new customers.
- Indentifying and assessing customers needs to achieve satisfaction.
- Build relation with the customer.
Customer Service Representative - START MASSAGE CO, LTD - Bangkok, Thailand
(2016-05 - 2017-01)
- Build relation with the therapist
- Helping Therapist to install the Application to their phone.
- Build relation with the customers.
- Deal with and help resolve any customer's complaints.
English Teacher - KID D PASA LANGUAGE CENTER - Bangkok, Thailand
(2017-01 - 2017-05)
- Include planning preparing and delivering lessons, preparing teaching materials.
- Helping Pupils improve their listening, speaking, reading and writing skills via individual and group sessions.
Customer Service Representative - EBAY - USA California
(2015-08 - 2015-12)
- Deal with and help resolve any customer's complaints.
- Build relation with the customer.
- Address inquiries regarding products services.
Medical Secretary - OB-GYNE ULTRASOUND CLINIC - BALIBAGO ANGELES CITY
(2011-06 - 2014-08)
- Welcome patients to our clinic and take their names and appointment times.
- Provide new patients with forms and other documents that they must fill out.
- Accept payment for co-pays and other fees required prior to services being rendered.
- Answer the phones and direct patient
DATELCOM TELEPHONE COMPANY - MABALACAT, PAMPANGA
- Issuing Receipts, refunds, change or tickets.
- Assisting Direct and Overseas Calls.
- In charge in filling all documents in our department.
- Other paper works
- Resolve Customer Complaints guide and provide relevant information.
Design Technician - SUMIDENSO AUTOMOTIVE TECHNOLOGIES ASIA CORP. - CLARKFIELD, PAMPANGA
(2006-10 - 2007-03)
- Assisting engineers in many step of the design process.
- Helping in collecting and interpreting Data.
- Creating models helping in checking and reviewing reports.
LA PIETA MEMORIAL PARK
- Entering Data
- Maintaning Database and Client Flies
- Entering Date Card
- Entering Data for the Dead.
- Entering accurate data for the Dead
Telemarketing - POSITIVE RESPONSE VISION INC - ANGELES CITY
(2004-03 - 2005-03)
- Delivered prepared Sales Talks.
- Offering Credit Cards.
- Pursuing potential customer to purchase the products.
- Reading from script that describes the products.
Education
Bachelor of Science - Computer Science - Holy Angel University (1998 - 2000)
Secondary - Holy Angel University (1991 - 1998)
