Bien Caguiat

Aspiring IT professional with hands-on experience in data management, software tools, and troubleshooting. Proficient in Microsoft Office Suite, Adobe applications, and programming languages such as Python, PHP, and Visual basic. Strong problem-solving skills and ability to work in fast-paced environments. Passionate about learning new technologies and contributing to innovative IT solutions.

Intern - Kawit Municipality Hall - Kawit, Cavite

(2024-04 - 2024-07)

• Assisted in database management, ensuring accurate records and efficient data retrieval.
• Provided IT support, troubleshooting minor technical issues for staff.
• Organized digital files, spreadsheets, and reports to streamline workflow.
• Supported administrative staff in managing daily tasks and workload distribution.

Hybrid Player Support/ QA tester - Gameops - Pasig, Manila

(2025-07 - 2026-07)

• QA Testing: Identified, reproduced, and documented software bugs to improve overall game stability.
• Player Support: Managed high-volume support tickets regarding technical troubleshooting and account recovery.

Bachelor of Science - Information Technology - Cavite State University (2020 - 2024)