Bonzkie Ace

Hospitality professional with over 16 years of experience in luxury resorts and hotel operations. Skilled in managing daily housekeeping operations, leading teams to maintain high cleanliness and service standards, ensuring guest satisfaction, and fostering a culture of excellence. Reliable, adaptable, detail-oriented, and committed to delivering outstanding hospitality experiences.

HOUSEKEEPING MANAGER - THE PLAYGROUND C/M ORCHARD

(2025-11)

• Oversees all housekeeping operations to ensure cleanliness, safety, and guest satisfaction
• Manages housekeeping budgets, inventory, and supplier relationships
• Leads, trains, and develops housekeeping staff and supervisors
• Ensures compliance with company standards and operational procedures
• Coordinates with other departments for smooth hotel operations

HOUSEKEEPING SUPERVISOR (PRE-OPENING) - MANDARIN BAY RESORT AND SPA

Pre-opening 365 rooms

• Led and managed the pre-opening planning and execution of housekeeping operations for a 365-room luxury resort
• Developed standard operating procedures, room setup standards, and departmental policies
• Recruited, trained, and established a high-performing housekeeping team
• Coordinated with all departments to ensure a successful opening and smooth transition to operations

SENIOR HOUSEKEEPING SUPERVISOR - MANDARIN BAY RESORT AND SPA

(2022 - 2025)

• Led and supervised housekeeping teams in a luxury resort environment
• Maintained high cleanliness and service standards across guest rooms and public areas
• Conducted staff training, evaluations, and performance improvement initiatives
• Awarded Team Player of the Year (Supervisor Category – 2024)

HOUSEKEEPING SUPERVISOR - AMBASSADOR IN PARADISE RESORT

(2017 - 2022)

• Led and supervised housekeeping teams in a luxury resort environment
• Maintained high cleanliness and service standards across guest rooms and public areas
• Conducted staff training, evaluations, and performance improvement initiatives
• Awarded Team Player of the Year (Supervisor Category – 2024)

HOUSEKEEPING TEAM LEADER - AMBASSADOR IN PARADISE RESORT

(2016 - 2017)

HOUSEKEEPING ROOM ATTENDANT - AMBASSADOR IN PARADISE RESORT

(2011 - 2016)

HOUSEKEEPING PUBLIC ATTENDANT - AMBASSADOR IN PARADISE RESORT

(2010 - 2011)

SALES CLERK - TRAK AUTO MARKETING

(2003 - 2009)

Secondary Education - Quezon National High School (2000 - 2002)

Primary Education - Lucena East III Elementary School (1997 - 1998)