Breeze Leal

Manage 100+ accounts, with a focus on large corporate accounts that contribute significantly to sales team revenue; handle sensitive and high-priority client relationships with personalized service. Collaborate with cross-functional teams (outside sales rep, warehouse team, sales manager, and customer service manager) to schedule customer events, ensure smooth inventory management, timely order fulfillment, and effective communication across all touchpoints. Utilize systems and tools (D365) to proactively manage account check-ins, predict inventory needs based on seasonal shifts and holidays, and ensure clients receive products in a timely manner.

Inside Sales Rep II at Veseris (2022-08 – Present)

• Manage 100+ accounts, with a focus on large corporate accounts that contribute significantly to sales team revenue; handle sensitive and high-priority client relationships with personalized service.
• Collaborate with cross-functional teams (outside sales rep, warehouse team, sales manager, and customer service manager) to schedule customer events, ensure smooth inventory management, timely order fulfillment, and effective communication across all touchpoints.
• Utilize systems and tools (D365) to proactively manage account check-ins, predict inventory needs based on seasonal shifts and holidays, and ensure clients receive products in a timely manner.
• Maintain strong client relationships through regular communication, promptly addressing client needs, and proactively following up with clients to ensure satisfaction and identify new opportunities for growth.
• Serve as the main point of contact for new accounts, technical product inquiries, customer service issues, and regulatory updates, leveraging a deep knowledge of products and systems, while referring clients to specialized team members when needed.
• Participated in testing of D365, contributing to the early stages of the system's development and ensuring seamless integration with team processes.

Program Assistant at SER Jobs for Progress (2020-01 – 2022-08)

• Provided high-level administrative support to the Program Director, managing complex scheduling and meeting coordination to ensure seamless operations.
• Assisted in writing, planning, and organizing four grant proposals, securing interviews for two; managed all scheduling, documentation, and compliance tracking for submissions.
• Monitored and tracked funding opportunities using Grants.gov, ensuring timely identification of potential grants.
• Led community outreach efforts, coordinating in person and virtual training sessions on Special Education law and resources.
• Managed over 80 cases, overseeing document filing, data tracking, and contract negotiations, demonstrating meticulous attention to detail.
• Acted as a key leader in developing a recognized nonprofit, supporting operational growth and strategic partnerships.
• Established over ten new nonprofit partnerships by identifying community needs and fostering relationships.
• Conducted professional development presentations and parent training sessions in English and Spanish, expanding accessibility to underserved communities.

Tasting Room Server at Birdstone Winery (2021-03 – 2022-07)

• Led immersive wine tastings, educating guests on wine varieties, tasting notes, and production processes, while effectively promoting new releases and enhancing customer engagement.
• Managed inventory levels to ensure the tasting room was consistently stocked with wines and supplies.
• Coordinated and hosted private events, curating personalized wine selections and presentations tailored to client preferences.
• Sold and managed wine club memberships, providing expert recommendations to members, tracking sales, and maintaining accurate membership data to drive retention and growth.