Britzche Boy Cabusas

Experienced accounting professional with four years of experience in admin/finance management, seeking an opportunity where I can use my organization skills and close attention to detail to create effective marketing campaigns.

Admin / CSR - Boss Cargo Express Freight Services Inc.

(2022-06 - 2026-12)

• Handled Outbound and inbound calls per day.
• Actively listened to customers to fully understand requests and address concerns.
• Saved Hundreds of Thousands by implementing cost-saving initiatives.
• Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
• Completed daily billing, collections and reporting duties.
• Controlled electronic customer records, encompassing data entry and administrative functions related to billing and Accounts Receivable (AR).
• Managed daily administrative tasks, including scheduling meetings and organizing files, to support office efficiency.
• Administered payroll processing, including calculating hours, processing expenses, and issuing payments, to ensure timely compensation.
• Conducted outbound calls for customer satisfaction surveys, gathering valuable feedback to enhance service offerings.
• Implemented customer feedback mechanisms to gather insights and improve service delivery.
• Directed client calls, contributed, took notes and followed up with clients.

Transmission Support Technician - Ventureslink

(2022-05 - 2022-05)

(2022 Election of President)

• Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
• Set up equipment to test and verify functionality and performance.
• Monitored system performance, identifying areas for improvement to boost efficiency.
• Diagnosed faults in complex machinery, implementing effective solutions to minimize downtime.
• Inspected equipment and systems to identify issues and report problems for repair.

Virtual Assistant (Account Coordinator) - Consultare, Inc.

(2021-01 - 2022-02)

• Virtual Assistant, Document Control, Convert, Customize, Update Documents, Email Marketing, Conducting Client Engagement, Maintains Client Account, Communicating with Clients, Reviewing and Composing Correspondence, Receiving Request & Complaints, addressing client questions and solving issues, creating work schedules and project plans to meet deadline.
• Updated client correspondence files and noted additions in file index.
• Coordinated in-person and virtual business meetings effectively, distributing relevant information in good time.
• Coordinated the onboarding process for new employees, including organizing training sessions and preparing welcome packs.
• Sat in on meetings, hearings and conferences to document activities.
• Performed administrative tasks, document management and report development for inter-departmental use.

Cordova Public College (2017 - 2021) Gabi, Cordova Cebu

Com. Sci. NC1 - High Skills Technical (Vocational) (2015 - 2016) Pajo, Lapu-Lapu City

Cordova National Highschool (2007 - 2011) Cordova Cebu

Day-as Elementary School (2002 - 2007) Cordova Cebu