Caimere Joyce Santos

Hospitality Management graduate with international Food & Beverage training at Mandarin Oriental, Taipei. Experienced in guest service, beverage preparation, café bar operations, POS transactions, inventory control, and service coordination. Able to work independently and as part of a team while maintaining accuracy, professionalism, and service standards in a fast-paced and multicultural environment.

Food and Beverage Intern - Mandarin Oriental Taipei, Taiwan - Taipei, Taiwan

(2026-03 - 2026-08)

• Handled Café Bar Control, monitoring stock levels, replenishment, product organization, and proper FEFO stock rotation.
• Provided professional and attentive guest service, responding promptly to requests in a fast-paced environment.
• Prepared and served beverages and guest orders while maintaining quality, accuracy, and presentation standards.
• Coordinated with service team members to ensure accurate and timely order delivery.
• Operated the POS system accurately for order processing and efficient service coordination.
• Assisted with café opening and closing procedures, ensuring workstations, equipment, and supplies were service-ready.
• Maintained cleanliness, sanitation, and organization in accordance with hotel standards and procedures.

Bachelor of Science - Hospitality Management Major in Hotel and Restaurant Management - Bulacan Agricultural State College (2022 - 2026)

Technical Vocational-Livelihood (TVL) - Specialized in Housekeeping and JavaScript Programming - AMG Skilled Hands Technological College (ASHTEC) (2020 - 2022)