Carl Andrei Baltazar
Customer Support Professional | Back Office Representative | Email & Chat Specialist | Content Moderator
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About
Create and develop management skills and apply my knowledge inculcated through my education and capabilities. Be an important part of a growing company by contributing my skills in interaction with various types of people on a professional level.
Experience
Customer Service / Technical Support Representative — Feb 2021–Jul 2022
Assisted customers with service concerns, troubleshooting, and technical issues.
Back Office Representative — Mar 2023–Jun 2024
Provided chat-based customer support while handling back-office tasks and account-related concerns.
Chat & Email Support / Content Moderator — Feb 2025–Present
Handles customer inquiries through chat and email while reviewing and moderating online content.
Education
College – University of Makati (2018 – 2020)
Senior High Diploma – University of Makati (2016 – 2018)
High School Diploma – Benigno "Ninoy" Aquino High School (2012 – 2016)
