Cecil L

To be part of a fast-growing company that offers stable opportunity and a life time career advancement.

Healthcare Pending/Verification Specialist at Equicom Services Inc. (formerly Outsource Network Inc.) (2012-10-22 – Present)

• Monitor and manage pending cases or transactions until completion.
• Review documentation for completeness.
• Follow up with clients, vendors, or internal departments to obtain missing information.
• Update systems with current case status and detailed notes.
• Prioritize pending items based on urgency.
• Identify issues and escalate them when necessary.
• Ensure compliance with company policies and regulatory requirements.
• Provide excellent customer service by responding to inquiries regarding pending requests.
• Provide client care and respond to inquires.
• Analyze database for accuracy and completion.
• Investigate and confirm reference credibility.
• Update reference contact information within database.
• Contact HR departments to obtain a comprehensive employment verification.
• Contact Records Department of schools and conduct background screening services by verifying education details.
• Conduct reference interviews to examine and verify applicant's general performance in their previous work.
• Update database and complete verification report.

Tele verifier at Staff Alliance Inc. (CIBI Information Inc.)

Clerk at Gaisano Capital South

• Responsible for performing over-the-counter selling through knowledgeable, courteous, friendly and efficient customer service.
• To provide customers the information they need to select merchandise.
• Perform product inventory.
• Receives customer complains.

Bachelor of Science in Industrial Technology, Major in Automotive – Cebu Technological University - Main Campus (2006 – 2010)

– Don Emilio Canonigo Memorial National High School (2001 – 2004)

– Lutac Elementary School