Leah Gentilizo
Insurance Verification Specialist (Healthcare Account)
Talent
PHMember since June 19, 2026
Excellent verbal and written communication skillsStrong analytical and critical thinking abilitiesHighly empathetic and customer-focusedDetail-Oriented Data Entry Specialist with High AccuracyComputer literate and tech-savvyWorks efficiently under pressure and shifting schedulesStrong multitasking and organizational skillsExcellent interpersonal and intrapersonal skills
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Excellent verbal and written communication skillsStrong analytical and critical thinking abilitiesHighly empathetic and customer-focusedDetail-Oriented Data Entry Specialist with High AccuracyComputer literate and tech-savvy
About
Motivated and dependable professional seeking a challenging position where I can utilize my strong organizational, interpersonal, and communication skills. Eager to contribute positively to a dynamic team environment while continuing to grow personally and professionally.
Experience
Insurance Verification Specialist (Healthcare Account) - TTEC Inc.
(2023-05)
- Assists patients and clients with healthcare-related benefits and eligibility information.
- Demonstrates active listening and empathy to ensure client satisfaction.
- Maintains compliance with HIPAA and company policies.
- Consistently achieved top performance in customer satisfaction metrics.
Customer Service Representative (Telecommunications Account) - Qualfon Inc.
(2022-04 - 2022-11)
- Handled inbound and outbound calls with professionalism and empathy.
- Provided technical and billing support to clients while maintaining customer satisfaction.
- Resolved issues efficiently, meeting daily performance and quality metrics.
Education
Bachelor of Science - Biology - Silliman University
