Cegelyn Cerbito
GENERAL VIRTUAL ASSISTANT | CUSTOMER SERVICE
Talent
ManilaMember since October 3, 2026
Administrative SupportVirtual Admin AssistantData Entry & Record KeepingGoogle WorkspaceMicrosoft OfficeCustomer ServiceOnline Research
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Administrative SupportVirtual Admin AssistantData Entry & Record KeepingGoogle WorkspaceMicrosoft Office
About
Organized and detail-oriented General Virtual Assistant with experience supporting administrative tasks, customer service, appointment setting, email and calendar management, data entry, and online business support. Skilled in Google Workspace, Microsoft Office, Canva, and social media platforms. Reliable, adaptable, and committed to providing accurate and professional support to clients and customers.
Experience
GENERAL VIRTUAL ASSISTANT — Administrative & Online Support
- Managed and organized calendars, schedules, appointments, and reminders.
- Assisted with email organization, follow-ups, and professional client communication.
- Performed data entry, record keeping, and information organization using spreadsheets.
- Coordinated appointments and maintained scheduling records.
- Assisted with online research and administrative tasks.
- Provided customer support through professional and timely communication.
Social Media Manager - AG SKINCARE SPA
(2022 - 2025)
- Managed Facebook, Instagram, and TikTok accounts.
- Created graphics, captions, and short-form videos using Canva.
- Scheduled and published content using content calendars.
- Responded to customer comments, messages, and inquiries professionally.
- Handled appointment setting for spa customers.
- Supported online promotions, community engagement, and customer relationships.
- Monitored social media performance and prepared basic reports.
Education
Bachelor of Arts - Public Administration - University of Eastern Philippines (2022 - 2026)
Skills
GENERAL VIRTUAL ASSISTANTCUSTOMER SERVICE
