Viore Jnea

Customer-focused professional with 8+ years of experience managing an online retail business. Experienced in live chat support, email management, calendar management, data entry, order processing, customer service, internet research, and administrative support. Strong communicator, organized, detail-oriented, and eager to help businesses deliver exceptional customer experiences in a remote environment.

Online Seller / Business Owner - Self-Employed - Pagadian City, Zamboanga del Sur

(2018-01)

• Managed customer inquiries through Facebook, Shopee, and TikTok Shop
• Responded to customer concerns, processed orders, tracked deliveries
• Managed email communication, maintained customer records
• Updated inventory and product listings
• Conducted internet research
• Assisted approximately 10 customers daily while ensuring excellent customer satisfaction

Bachelor of Science - Social Work - Western Mindanao State University – ESU